Buylive

BuyLive keeps you connected to your favorite live-shopping sellers — before, during and after checkout.

FOR CUSTOMERS

✓ Order tracking — Every order in one place with live status (paid, shipped, delivered), tappable carrier tracking links and an elegant PDF invoice you can preview, download or share.

✓ Real-time notifications — Get a push the moment your order status changes or your seller goes live. Tap the alert and land exactly where you need to be.

✓ Customer-service chat — Open any order and tap "Message the seller". Send a text or attach a photo of the issue; replies arrive as push notifications in the same thread, and you can tap any photo to view it full screen.

✓ Passwordless sign-in — Enter your order email, type the 4-digit code, done. No password to remember.

FOR SELLERS

✓ A complete customer-relations inbox — every conversation organised by order, filterable by pending and solved tickets, with customer insights at a glance.

✓ Your clients, one tap away — see your subscriber list and reach them instantly.

✓ Push campaigns — compose a notification and alert every client the moment your live starts; tapping the notification opens the TikTok account you activated in the app.

DESIGNED WITH CARE

• A refined dark interface with smooth, fluid interactions
• Available in English, French, German, Spanish, Italian, Portuguese, Polish and Bulgarian
• Privacy-first: no ads, no tracking — only the data needed to deliver your orders and messages

BuyLive is the companion app of the BuyLive live-shopping platform (buylive.app). A BuyLive order or seller account is required to sign in.