Chrome-Stats extension
ZoomInfo Chrome Extension
Access ZoomInfo's best-in-class contact and company data on any website using our Chrome Extension. Free for ZoomInfo customers.
Total ratings for ZoomInfo Chrome Extension
4.19
(Rating count:
262)
User reviews summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated.
Pros
- Great customer support
- Saves time while working with tasks in Salesforce
- Provides accurate data for contacts
Cons
- Inconsistent performance
- Issues with 3rd party cookies
- Frequent need for uninstalling and reinstalling
- Slows down internet speed and causes loading issues
Most mentioned
- Unreliable performance
- 3rd party cookie requirements
- Need for frequent uninstalling and reinstalling
- Issues with data accuracy
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Recent reviews for ZoomInfo Chrome Extension
Recent rating average:
2.90
All time rating average:
4.19
Upgrade to see all 389 reviews
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| Date | Author | Rating | Lang | Comment |
|---|---|---|---|---|
| 2024-04-26 |  |
|
en | Worst extension, never works! |
| 2024-04-01 |  |
|
en | It was working great, really liked it. Then it told me to update. I did and now it doesn't load up at all! Very disappointing. I contacted support via email and they sent me a how to fix it. You have to do all the steps, but it got it working again. Here are the steps for troubleshooting errors with the Extension below, • Uninstall and reinstall the extension via this Chrome Store link: https://chrome.google.com/webstore/detail/zoominfo-reachout-b2b-con/fofjcndophjadilglgimelemjkjblgpf?hl=en-US • Ensure that you are using the most up to date version of the Google Chrome browser by selecting the 3 vertical dots in the top right-hand corner of your Browser, and bottom of the dropdown menu select "Settings". • From the Settings page, please select "About Chrome", you will see at the top of the page if Google Chrome is up to date or updating. • ***Allow all cookies within your settings (third party cookies, as well). Please allow by navigating to 3 dots at the top of Chrome > Settings > Privacy & Security > Third-party cookies > Allow Third-party cookies. • Clear your browser’s cache and cookies for all time. To Clear Cache and Cookies, you should: o On your computer, open Chrome o At the top right, click the three vertical dots. o Click “Settings”, "Privacy & Security" and then “Clear Browsing Data” o At the top of the pop up box, click on "Advanced" o Time Range - Select “All Time” o Select the first four Checkboxes “Browsing History” “Download History” “Cookies and other site data” "Cached images and files” Click “Clear data” • Select ctrl+shft+r or cmd+shft+r to do a hard refresh of the page Finally, please log into the ZoomInfo platform first by going to login.zoominfo.com Once you are logged into the platform, then please log into the extension. It should automatically populate. |
| 2024-03-27 |  |
|
en | Logs me back in and out every 5 minutes. Not very efficient |
| 2024-03-21 |  |
|
en | I love ZoomInfo and the extension is great WHEN it wants to work. The problem is that it so often will just go in circles and not accurately work. I'm hopeful when the updates come however, it seems that every update just makes it worse. It will load, just to give a blank screen. |
| 2023-12-18 |  |
|
en | ----- ANNOUNCEMENT FROM ZOOMINFO: UPDATED FEB 26, 2024 ----- Hi everyone -- I'm in the product manager for ZoomInfo's Chrome Extension. We had an issue in January where the ZoomInfo Extension causes a frozen Chrome browser. Some details: 1. If you have the Grammarly Desktop installed, combined with the ZoomInfo Chrome Extension, your browser will freeze/lockup. 2. There are also a few reports that Chrome may freeze with just the ZoomInfo Chrome Extension installed. This issue has been resolved as of mid-February. Please uninstall/re-install the extension and you'll have the updates. Thank you! |
| 2024-02-13 |  |
|
en | I had an issue using the extension because they made updates that made it required to enable 3rd party cookies. I am a Brave user and the brove browser blocks 3rd party cookies by default. Ryan Tinkler contacted me and set up a zoom call to troubleshoot, he saw I had brave and had me allow third party cookies and the extension immediately worked. Great customer support. Also, they will be moving away from third party cookie requirements again heading into 2025. |
| 2024-02-12 |  |
|
en | I could never get the chrome extension to work with my browser (since Nov 2023). I have followed all the troubleshooting steps and all it does is ask me to verify my identify and then closes out. No error message. It hasn't been a tool that I have been able to successfully use since it was installed months ago. I try to use it all the time, but it never loads. After making this known Ryan from ZI reached out to me and we were able to discover the issue is 3rd Party Cookies! SO if you are like me and value your security/privacy and have this turned off, there is a work around and it can be used as intended. I truly do appreciate Ryan reaching out to me so quickly (less than 20mins after my outreach) which brought my review from a one to a four star. Ryan very much saved the day with his quick reaction to my needs and helping me find a quick and simple workaround. My faith has been restored, thanks to Ryan T. |
| 2024-02-01 |  |
|
en | Today is not a good day for the tool - it's exporting maybe 50% of the leads I need to Salesforce from LinkedIn and ZoomInfo. |
| 2024-01-10 |  |
|
en | My three main tools I use all day long are Salesforce, LinkedIn and ZoomInfo. I rely on the ZoomInfo Chrome extension and have been using it for 3.5 years. Yes, there are days when the extension doesn't respond properly, but that is rare. I also use Grammarly with the Chrome extension and don't have errors. The ZoomInfo Chrome extension saves me time while I am working with my task list in Salesforce so I don't have to switch to ZoomInfo. |
| 2023-12-12 |  |
|
en | Basically doesnt work half the time, so often has terrible data |
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