User Monitoring for webapp e.g.SalesForce.com

Inject Germain UX monitoring to enable Real User Monitoring for Web Application (e.g. Salesforce.com, eCommerce, Website, etc).
What is User Monitoring for webapp e.g.SalesForce.com?
User Monitoring for Webapp e.g.SalesForce.com is a Chrome extension that injects Germain UX monitoring for real-time user experience insights. Ideal for Biz Ops, Marketing Ops, User Support, DevOps, and Developers. Applicable to applications that don't allow javascript injection. The features include session recording & replay, user feedback, process mining, and technology insights, all for improving user experiences.

Extension stats

Users: 98 ▲ 59
Rating: 5.00 (6)
Version: 2024.1.0 (Last updated: 2024-07-02)
Creation date: 2021-01-12
Risk impact: High risk impact
Risk likelihood: Moderate risk likelihood
Manifest version: 3
Permissions:
  • tabs
  • declarativeNetRequest
  • storage
  • alarms
Host permissions:
  • <all_urls>
Size: 1.73M

Other platforms

Not available on Firefox
Not available on Edge
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Extension summary

Custom Alerts, Insights and Automation platform to improve User Experience in Real-time, 24x7.

Benefits per Team:

  • Biz Ops : Improve Process Performance, Identify Inefficiencies or Loss of Productivity
  • Marketing Ops: Analyze Campaign, Page, Social Media performance
  • User Support: Help User with their functional and technical issues, etc
  • UX: Analyze User Behavior, understand where and why they drop off.
  • DevOps: Manage Technology, Monitoring and Automation in real-time, 24x7
  • Dev: Optimize Application Code (front and backend)

Features (with this extension):

  • Real User Experience Monitoring & Insights (Session Recording & Replay, Real User Feedback, Process Mining, Technology Insights)

Features (with other Germain components)

  • Deeper Insights
See more

User reviews

Beautiful tool! All its features are just perfect, Absolutely amazing.
by MERCY THE EXPERT, 2024-08-29

Amazing extension, It does what it should as it should. Kudos to developers.
by Adão, 2024-08-29

As an e-commerce manager, I've found this plugin to be an indispensable tool. The ability to track real user experience and gain insights through session recording and feedback has been a game changer. We've been able to identify bottlenecks in the checkout process and improve overall conversion rates.
by Kubena Renee, 2024-08-29
View all user reviews

Extension safety

Risk impact

User Monitoring for webapp e.g.SalesForce.com requires some sensitive permissions that could impact your browser and data security. Exercise caution before installing.

Risk likelihood

User Monitoring for webapp e.g.SalesForce.com is probably trust-worthy. Prefer other publishers if available. Exercise caution when installing this extension.

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