Reviews of FitBark GPS for Dogs & Cats

By: FitBark

List of user reviews and ratings for FitBark GPS for Dogs & Cats

Total ratings

4.25 (Rating count: 1,258)

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Review summary

Users appreciate the accurate GPS alerts, detailed health data, and responsive customer support. The app is generally easy to set up and enjoyable to use with activity charts. However, common issues include frequent syncing problems, app crashes, and confusing navigation. Battery life and attachment methods receive critique, and the requirement for a subscription fee is often seen as a negative aspect. Overall, while the device and support are praised, software reliability and cost transparency are recurring problems.

Pros

Accurate GPS tracking alerts when pet leaves the safe area.
Detailed activity and health data for pets, including sleep time and movement.
Helpful and responsive customer support via chat and email.
Easy to set up and install the tracker.
Fun and engaging app with charts and graphs for tracking pet activity.

Cons

App syncing issues: slow, intermittent, or eventually stops syncing data.
App crashes frequently and can be difficult to navigate, especially after recent redesign.
Battery life of the tracker can be poor, with sudden drops.
Subscription model not clearly advertised and can be frustrating to users.
Zip ties used to attach tracker can break easily, causing inconvenience.

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User Reviews

Recent rating average: 2.70

All time rating average: 4.25

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1% (7)

Date	Author	Comment
2024-10-06	Kr*****	I do NOT like this new app design. Where is the circle with activity around the clock? The clock was much better than a bar chart. I loved that it used to give you details on how your pup could reach their goal with minutes of running, chasing the mailman, and snuggle with just a tap. If this is still available, I have no idea how to get to it. This new app is very cluttered and hard to navigate, while the old one was very simplistic but gave all the metrics that were needed, in my opinion.
I do NOT like this new app design. Where is the circle with activity around the clock? The clock was much better than a bar chart. I loved that it used to give you details on how your pup could reach their goal with minutes of running, chasing the mailman, and snuggle with just a tap. If this is still available, I have no idea how to get to it. This new app is very cluttered and hard to navigate, while the old one was very simplistic but gave all the metrics that were needed, in my opinion.
2024-07-26	Do*****	7 months, Non-GPS. I want to know how many miles he was doing Now appreciate it shows his sleep time. I put the FitBark in the slack space on the collar. I have only had to charge it once, at Month 6. I do not recommend a Power Delivery charger. DO manually adjust the points to distance calculator in the first week... a measured one mile walk. CHALLENGE... my phone is in Power Save, stopping app auto-sync every few seconds. Manually sync every few weeks before new data overwrites old.
7 months, Non-GPS. I want to know how many miles he was doing Now appreciate it shows his sleep time. I put the FitBark in the slack space on the collar. I have only had to charge it once, at Month 6. I do not recommend a Power Delivery charger. DO manually adjust the points to distance calculator in the first week... a measured one mile walk. CHALLENGE... my phone is in Power Save, stopping app auto-sync every few seconds. Manually sync every few weeks before new data overwrites old.