Clari Groove for G-Suite and Microsoft 365
Sales Engagement Platform For Salesforce, G-Suite, And Microsoft 365 Users
Total ratings
3.59
(Rating count:
32)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
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spammy, or outdated. Pros
- Integration with Salesforce and tracking capabilities
- Calendar sharing feature
- Can help automate some outreach actions
Cons
- Frequent bugs and connection issues
- Clunky user interface and poor user experience
- Recent updates have made the software less functional
- Invasive features that clutter the Gmail interface
Most mentioned
- Bugs and performance issues
- Clunky and frustrating user interface
- Problems after recent updates
- Issues with Salesforce integration
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User reviews
Recent rating average:
1.10
All time rating average:
3.59
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| Date | Author | Rating | Lang | Comment |
|---|---|---|---|---|
| 2024-11-25 |  | | en | I have used Outreach, Salesloft, and Groove. Groove is absolutely the worst of these three options. 1. It is really clunky. 2. The search function is awful. 3. The only positive is that I'm able to go in and it, for the most part, does keep track of the days I need to reach out to people (which is a laughably low bar to clear for a software that costs this much). |
| 2024-09-23 |  | | en | So many bugs. Breaks every other week. I love some of the features like the Groove Spaces. The recent UI update is pretty dumb though. Why make it 3 clicks to skip a step? When you have 100 actions and need to skip 20 of them, this makes it very time consuming. |
| 2024-08-29 |  | | en | This is one of the worst sales tools I have ever used. It is missing many of the basic functions most if not all other competitors have. The integration with Salesforce is lacking especially when logging activity on the correct contact. I'll pull up a contact in salesforce and it pulls up someone else that happens to have the same number at a company and wont let me log the activity to the person I've reached out to. I wish the company I worked for would go back to Outreach or choose something else. |
| 2024-08-21 |  | | en | Nothing but problems with this program, feels more like a pilot not for professional use. Outreach is far better. |
| 2024-08-20 |  | | en | Useless program, recent updates have made it practically in opperable |
| 2024-06-21 |  | | en | For the last 2 weeks or so, the connection has kept breaking and you have to uninstall the extension and install it over again every day... |
| 2024-04-12 |  | | en | What happened? The recent updates have nearly rendered Groove useless in my job. It worked perfectly fine before, but the latest "enhancements" have slowed down my entire Gmail experience and there are common glitches in the tracking capabilities. I once relied on this to track opens and outreach, but it no longer seems reliable. |
| 2024-04-12 |  | | en | The recent update has made using the product more difficult. It used to work like a dream with multiple gmail accounts (main and delegate access) now it's slow and clunky. Uninstalling and reinstalling does not work. I'm not sure we will continue using it much longer as an office. No point in working with the extension or product if you have to cut and paste the information into Salesforce. |
| 2024-04-11 |  | | en | Would love to be able to use it more but it is constantly slowing down or killing Gmail in Chrome on Mac. Unfortunately need to uninstall it. |
| 2024-02-02 |  | | en | I am new to Groove, my company is not. 2 months in, and it's the most buggy thing in our stack. Super frustrating. |
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