Reviews of Canopy Care

By: Canopy Care, Inc App

List of user reviews and ratings for Canopy Care

Total ratings

4.52

Rating count: 221

Recent rating average: 4.70

5 ★ 69% 48

4 ★ 13% 9

3 ★ 6% 4

2 ★ 1% 1

1 ★ 11% 8

Recent reviews by month

Highest Pro only

Lowest Pro only

United States 4.52 87

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Review summary

Reviews were mostly positive about the app’s ease of use and the professionalism and care of staff. Many users appreciated access to their care teams and timely follow-up. The main recurring concern was communication: some reviewers could not leave messages or reach staff, and others experienced delayed or missing responses. Experiences with responsiveness varied.

Pros

Many users found the app easy, simple, and smooth to use.
Users often praised care teams and staff as caring, professional, and helpful.
Several reviewers valued being able to reach their care team and said responses or follow-up were timely.

Cons

Some users had trouble sending messages or communicating directly with clinic staff through the app.
Response times and follow-up were inconsistent: some users reported delays or no callback, and questioned whether their messages were being reviewed.

User Reviews 70

I like this app I can let my cancer team know how I'm feeling 🙌👍

I like that this is available and goes straight to my doctors. So they are able to connect with me and answer any questions I have about my symptoms.

pleasant experience

Very easy to use. Nice to know someone is there for me.

in pain due to my stomach expanding. try to get a paracentesis done, but I have to wait till this wednesday.

it is too difficult to get immediate responses to my request. after 40+ years in the medical department of several reputable insurance companies, I have a pretty good idea of what I need.

very smooth usage. I'm impressed.

than I s for your concern. I'm seeing Dr's here in Pennsylvania, since I live here it's an easier contact, however I'm not giving up my NY Dr's. Dr. Panzara will always be my Dr. her a n d Dr. Mann, they helped save my life in 2014, I had good on both lungs 🫁 at that time. thanks again and God Bless always. Virginia Robinson.

good

I like this app cause I can do it on my own time.

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