Date	Author	Comment
2024-12-12	Ra*****	There were a few technical issues in terms of account setup and payment method setup, which appeared to be resolved now. Thanks.
There were a few technical issues in terms of account setup and payment method setup, which appeared to be resolved now. Thanks.
2024-12-10	Ro*****	EDITED: The app has made notable improvements since my last review. PAP processing now works better, and the developers have stated that the invoice visibility issue (not visible to both parents) is resolved, though I haven’t been able to confirm this yet as it seems to depend on daycare admin settings. Regardless, I appreciate the team’s responsiveness and commitment to taking user feedback seriously.
EDITED: The app has made notable improvements since my last review. PAP processing now works better, and the developers have stated that the invoice visibility issue (not visible to both parents) is resolved, though I haven’t been able to confirm this yet as it seems to depend on daycare admin settings. Regardless, I appreciate the team’s responsiveness and commitment to taking user feedback seriously.
2024-12-09	Am*****	Updating my previous review since customer service reached out to me to resolve a previous issue I had. I am currently satisfied with the app.
Updating my previous review since customer service reached out to me to resolve a previous issue I had. I am currently satisfied with the app.
2024-12-08	Br*****	I had previous posted a review about my negative experience using the app. However, someone from parent took my matter seriously and rectified the issue immediately, keeping me updated throughout the process. Happy with the app and the service provided!
I had previous posted a review about my negative experience using the app. However, someone from parent took my matter seriously and rectified the issue immediately, keeping me updated throughout the process. Happy with the app and the service provided!
2024-12-06	id*****	App is working much better now The kinks have been worked out so far and I can happily say it's working much better Payments are now taken out on a regular and timely basis. Eases my mind that I no longer have to worry about this Thank you for working on the kinks and making this App much easier to use
App is working much better now The kinks have been worked out so far and I can happily say it's working much better Payments are now taken out on a regular and timely basis. Eases my mind that I no longer have to worry about this Thank you for working on the kinks and making this App much easier to use
2024-12-05	Ke*****	Amazing experience with this app through my daycare.
Amazing experience with this app through my daycare.
2024-11-27	Ma*****	Account is inactive! Request new activation link? Account is already active. Which is it? Active or inactive? Same nonsense on the web and app.
Account is inactive! Request new activation link? Account is already active. Which is it? Active or inactive? Same nonsense on the web and app.
2024-11-04	Su*****	Absolutely garbage app it keeps telling me I have no account when I do unfortunately I have reached out to customer service multiple times and no response
Absolutely garbage app it keeps telling me I have no account when I do unfortunately I have reached out to customer service multiple times and no response
2024-08-28	Ma*****	Soo incredibly slow, difficult to use. Same issue on both android and Apple.
Soo incredibly slow, difficult to use. Same issue on both android and Apple.
2024-07-29	Jo*****	Is there any email address that works to contact about the login issues? I logged in changed my temp password then went to re log and said wrong password etc. tried forgot password only for it to say invalid email. Updated review score to reflect to my. issue being resolved. Here was my issue I had to login with my phone number as at some point my child care centre registered it that way. Soo if you're having issues with invalid email try your phone number but like this +1xxxyyyzzzz.
Is there any email address that works to contact about the login issues? I logged in changed my temp password then went to re log and said wrong password etc. tried forgot password only for it to say invalid email. Updated review score to reflect to my. issue being resolved. Here was my issue I had to login with my phone number as at some point my child care centre registered it that way. Soo if you're having issues with invalid email try your phone number but like this +1xxxyyyzzzz.

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