Reviews of ECOFACTOR EV Charging

By: ECOFACTOR

List of user reviews and ratings for ECOFACTOR EV Charging

Total ratings

4.21 (Rating count: 4,410)

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Review summary

Users appreciate the app's convenience, efficient registration, and modern design tailored for EV charging, along with good support. However, recurring issues include app crashes after updates, interface problems on smaller or zoomed screens, limited language options, billing bugs leading to overcharges, and concerns over high commission fees. Suggestions include enhanced statistics features and expanded network coverage.

Pros

Easy and convenient car charging experience
Detailed statistics on payment and charging (suggested for improvement)
User-friendly registration and top-up process
Responsive customer support
Modern and thoughtfully designed interface with user care

Cons

App crashes or stops working after updates
Interface issues on small or scaled screens, making some buttons invisible
Limited language support impacting usability outside certain regions
System bugs causing incorrect charges after leaving the charging station
High commission fees compared to competitors causing dissatisfaction

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User Reviews

Recent rating average: 3.10

All time rating average: 4.21

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100% (4)

Date	Author	Comment
2024-09-24	Ro*****	Great app to charge your car
Great app to charge your car
2024-08-11	ol*****	Great app. Total statistic by payment and charging will make this app more useful
Great app. Total statistic by payment and charging will make this app more useful