Reviews of Wenea – Electric Car Charging

By: Wenea Mobile Energy SL

List of user reviews and ratings for Wenea – Electric Car Charging

Total ratings

2.71 (Rating count: 532)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Google Play Store

View and respond to reviews directly on the store page.

Visit

Review summary

Wenea app offers reliable and easy-to-use EV charging primarily in Spain, praised for its user interface and customer service. However, it struggles with account registration, especially for UK users, including postcode input and payment method errors. The app suffers from usability issues such as crashes, map glitches, and proximity restrictions for charging activation. Several users report faulty or unavailable chargers without proper warnings. The requirement for ID documents also frustrates users. Overall, while good in Spain, the app needs significant improvements for broader usability and reliability.

Pros

Reliable chargers in Spain with good availability and performance
Simple and user-friendly interface when functioning
Accurate information about charger status and charging dashboard
Good customer service responsiveness when issues arise
Competitive pricing compared to other charging services

Cons

App sign-up and registration process is problematic, especially with UK addresses and payment methods
App usability issues such as crashing, hanging, and map not updating properly
App restricts charging activation by proximity, causing inconvenience
Some charging stations are faulty or underperforming and the app does not notify beforehand
App requests unnecessary identification documents deterring users

Upgrade to see all 3 reviews

User Reviews

Recent rating average: 1.90

All time rating average: 2.71

Upgrade to see all 3 reviews

500% (15)

Date	Author	Comment
2025-01-25	Pa*****	Useless. Can't event set up an account. Really bad sign in form....there are loads of these chargers all over Exeter ...wondered why they never seem to be used. Now I know..... nobody can get an account!
Useless. Can't event set up an account. Really bad sign in form....there are loads of these chargers all over Exeter ...wondered why they never seem to be used. Now I know..... nobody can get an account!
2025-01-23	Su*****	Some feedback: Cannot add a Vauxhall car Cannot use a UK postcode in address as the app forces the numeric keypad only. UK postcodes have letters and numbers.
Some feedback: Cannot add a Vauxhall car Cannot use a UK postcode in address as the app forces the numeric keypad only. UK postcodes have letters and numbers.