Heymondo - Travel Insurance

Name: Heymondo - Travel Insurance
Rating: 3.4545455 (566 reviews)
Author: Heymondo

By: Heymondo

Enjoy the 24-hour customer assistance app with your Heymondo travel insurance

Features & Capabilities

Heymondo Travel Insurance offers comprehensive support for travelers needing peace of mind abroad. With 24/7 online doctor chat, users have direct access to specialist physicians whenever health concerns arise during their trip. The app also provides free support calls to quickly connect you to an assistance platform, ensuring help is always just a click away.

Incident management is made simple and fast, allowing travelers to handle any trip-related issue efficiently through the app. Additionally, the customer area gives users instant access to their policy details and personal data at any time. Heymondo's user-friendly platform is designed to keep you covered and close, wherever your travels take you.

User Growth & Download Statistics

App

By:

Downloads:

Rating:

Version:

3.68.3 Last updated: 2026-05-04

Version code:

842

Creation date:

2019-04-29

Publisher country:

Permissions:

android.permission.CALL_PHONE Very high risk
android.permission.CAMERA Very high risk
android.permission.READ_PHONE_NUMBERS Very high risk
android.permission.READ_PHONE_STATE Very high risk
android.permission.RECORD_AUDIO Very high risk
android.permission.MANAGE_OWN_CALLS High risk
android.permission.READ_CALENDAR High risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.SYSTEM_ALERT_WINDOW High risk
android.permission.WRITE_CALENDAR High risk

Size:

98.51MB

Email:

ho*****@heymondo.es

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-12

Compare stats and ranking:

Ranking

# 110,387 ▲ 1,400

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Heymondo

Google Play Store

https://play.google.com/store/apps/details?id=es.heymondo

Email:

ho*****@heymondo.es

Website:

https://heymondo.com/es

User Reviews

Reviews show a split experience: many users praise fast emergency support and the ability to contact doctors via internet calls, but a large number report serious app bugs during purchase, login problems, unreliable online communication, and inconsistent refunds. Country eligibility information is often unclear, and some users note device compatibility issues. Overall, strong emergency support contrasts with reliability concerns in purchasing, app functionality, and billing.

Pros

Emergency assistance is fast and responsive.
In-app online doctor calls are available and often quick, helping users access care without roaming issues.
The app and service are praised as excellent/great by some users, especially for emergency support.

Cons

Frequent issues adding or purchasing a policy and login/registration problems, with errors and unrecognized user details.
Poor internet-based calls quality and missing call/message history inside the app (calls drop, chats slow or unusable).
Refunds and reimbursements are slow, incomplete, or not paid, with reports of ghosting or delayed responses.
Country eligibility and site differences are confusing, with references to US-only coverage or UK vs Spanish availability.

Recent reviews

me gusta la forma de ayudar

Ra*****, 2026-05-18

Retraso de vuelo un domingo. Mi póliza Viaje TOP incluye acceso a sala VIP pero nadie puede activarlo: Iris Global (su asistencia) dice que no puede, y Heymondo solo atiende lunes a viernes. La app además falla constantemente: no reconoce las credenciales, hay que hacer login cada vez, y aun así a veces da error y a veces entra. Y las llamadas de asistencia se cortan solas si el móvil se bloquea — pésimo diseño para una app de emergencias. Un seguro que no funciona en fin de semana y con una app

Mi*****, 2026-05-09

useless, Google recommends them but they are utterly useless, it takes ages to reply back and then all they inform me is to speak to my airline, they didn't want to help or get involved. I will not be using Heymondo again. The app's appearance is appealing, and everything seemed to be working correctly until I encountered an issue where I was unable to receive support.