ATRM

The Murcia Region Tax Agency (ATRM) makes available to citizens free of charge an application for smart mobile devices (smartphones and tablets) that offers the possibility of carrying out procedures before the Agency with or without user identification in a way simple and agile.

Digital identity management is offered based on a digital certificate or Cl@ve and on the NIF number and password, in the latter case it is necessary for the taxpayer to register in the application, for which they must have a locator number included in the documents issued by the ATRM to it, or a registration number, which can be found in the documents registered by the taxpayers in the face-to-face and electronic records of the ATRM.

Citizens who access the application through the digital identity indicated above, will be able, among others, to consult the fiscal calendar of their local taxes, they will be able to obtain their receipts, consult their debts, domicile their debts, as well as carry out all the procedures they can carry out. unidentified citizens.

On the other hand, certain procedures that do not require user identification are also accessible, such as the comparison of information, obtaining a prior appointment, payment of debts.

In addition to these procedures, other informational services are also offered, such as the ATRM service catalogue, as well as direct access to the ATRM information telephone, email and Telegram channel of said body, media through the which can raise any query regarding the taxes managed by the ATRM.

Users provide personal data to log in, identify the device and to allow ATRM to provide personalized services within the scope of its powers, for which interaction with its own servers is required, for which reason ATRM informs users That information will be available to your mobile application. These data will be used exclusively for the purposes of compliance with your tax rights and obligations and will not be transferred to third parties, except in those cases that comply with article 95.1 of the General Tax Law.

It also provides a section with a legally valid privacy notice in the mobile application, as well as ensures the corresponding protection of personal data. Some of this information is stored or sent to ATRM servers. Likewise, ATRM guarantees that personal information will be stored and used in a sufficiently secure manner, for the time necessary and only to provide you with the personalized services described above.

You can consult additional and detailed information on Data Protection on our website https://agenciatributaria.carm.es/web/guest/proteccion-de-datos-personales.


The mobile application requires permission to access the device's camera (for reading the QR that contains the Secure Verification Code (CSV) that guarantees the integrity of a document).


You can access the accessibility statement in the mobile application itself.


The level of security according to ENS is medium, the level of accessibility is high, it has a partially compliant grade with a result of 9.36.