Collects log files to troubleshoot NICE inContact agent issues.
Total ratings
4.00
(Rating count:
2)
Recent reviews
Recent rating average:
4.33
All time rating average:
4.00
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Date | Author | Rating | Lang | Comment |
---|---|---|---|---|
2024-01-09 | Aaron Fleury | en | Handy app for log collection for NICE Engineers. Now supports CXone Agent app browser version! Improvement opportunities - Please add support for CXone Agent Embedded for ServiceNow. - Please add an auto recording option when CXone Agent is opened - Please add a prompt to resume recording after stopping and downloading the log files. | |
2022-02-11 | Jay Williams | Great, easy to use extension to simplify the collection of agent logs for vendor support. | ||
2022-02-11 | Jay Williams | en | Great, easy to use extension to simplify the collection of agent logs for vendor support. |