App Técnico He-Net

The He-Net Technical App is the official tool developed to optimize the fieldwork of our team of technicians and partner service providers.

With a user-friendly interface integrated into our management system, the application allows you to manage service requests and execute technical routines efficiently and accurately.

Main features:

• Service Order Management: View, update, reschedule, or close service requests in real time.

• Inventory Control: Download and consult materials and equipment linked to the technician.

• Technical Provisioning: Configure ONUs, routers, Wi-Fi, and DNS directly through the application.

• Feasibility Consultation: Access the technical feasibility map of the field network.

• Instant Notifications: Receive immediate alerts about newly assigned Service Orders.

Attention: This application is for exclusive corporate use by He-Net employees and accredited technicians. Access requires credentials previously provided by the company.