Five9 Agent Desktop Toolkit
Five9 Agent Desktop Toolkit.
Total ratings for Five9 Agent Desktop Toolkit
3.06
(Rating count:
16)
Recent reviews for Five9 Agent Desktop Toolkit
Recent rating average:
2.33
All time rating average:
3.06
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Date | Author | Rating | Lang | Comment |
---|---|---|---|---|
2021-07-26 | Marcus Parsons | This extension goes along with the "genericAgent2.jnlp" program within Five9. You can download it by logging into Five9 and clicking "Agent" -> "Desktop (Java)". That should have been how you got to this page, regardless. | ||
2020-11-05 | Anniely Perdigon | Unable to load the application. Please retry in a few minutes. Reload I have a chromebook and I get this error: Unable to load the application. Please retry in a few minutes. Reload I did this: Right click the five9 extension on the toolbar. Click options. Update the extension url to https://app-scl.five9.com/. and I didn't get an answer either | ||
2019-12-19 | David Holland | The URL link needs to be in the following format: http://localhost:9998/makeCall?number=##########&campaignId=#######&checkDnc=true number= the phone number to dial campaignId= the campaign ID to dial out on. You have to call Five9 to get these IDs. It does not work with generic tel:########## urls like what Skype uses. | ||
2019-04-22 | Brandon Miller | Unfortunately, not supported on Chromebooks. That's a shame. Windows or Apple only. | ||
2019-02-15 | Michael Perez | This extension does work. "Five9 CTI Web Services is not running!" means you have not changed the extension url in the tool. Fix: Right click the five9 extension on the toolbar. Click options. Update the extension url to https://app-scl.five9.com/. Save and Done. | ||
2017-08-20 | The Man | does not lauch the extension. instead,a screen opens that says "Five9 CTI Web Services is not running!" can someone help? | ||
2017-08-21 | James E | en | does not lauch the extension. instead,a screen opens that says "Five9 CTI Web Services is not running!" can someone help? | |
2016-08-11 | wanderrina | Being auto-detached. | ||
2016-04-08 | Joshua Resneck | 04.08.16 - DOES. NOT. WORK. Please fix! |