Five9 Agent Desktop Toolkit
Five9 Agent Desktop Toolkit.
Total ratings
3.06
(Rating count:
16)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
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spammy, or outdated. Pros
- Works well with proper configuration
- Can integrate with Five9 services
- Allows for dialer functionality when set up correctly
Cons
- Frequent loading errors on Chromebooks
- Requires specific URL configurations to function
- Not compatible with generic tel: URLs
- Message stating 'Five9 CTI Web Services is not running!' is common
- Many users have reported it does not work as expected
Most mentioned
- Unable to load the application. Please retry in a few minutes.
- Five9 CTI Web Services is not running!
- Update the extension URL to https://app-scl.five9.com/
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Recent reviews
Recent rating average:
3.20
All time rating average:
3.06
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| Date | Author | Rating | Lang | Comment |
|---|---|---|---|---|
| 2024-06-05 |  | | en | Hello, I hope you're having a splendid day! I am currently seeking opportunities to expand my business operations by investing in extensions with a significant user base, beginning from 50,000 users and up. No matter if your extension has a modest user base or counts its users in the millions, I am interested and ready to negotiate a purchase. If you are in possession of such an extension and looking to turn it into a profit, please consider reaching out to me. We can discuss the price and proceed with a transparent and secure transaction through a trusted escrow service based in the United States. It's great that Google allows the transfer of extension ownership between accounts, so your Google account ownership will remain intact. If you have any needs, please contact us via the following contacts Whatsapp: +1 (248) 896‑8035 Telegram: t.me/harryysandersonn |
| 2021-07-26 |  | | This extension goes along with the "genericAgent2.jnlp" program within Five9. You can download it by logging into Five9 and clicking "Agent" -> "Desktop (Java)". That should have been how you got to this page, regardless. | |
| 2020-04-10 |  | | en | This extension goes along with the "genericAgent2.jnlp" program within Five9. You can download it by logging into Five9 and clicking "Agent" -> "Desktop (Java)". That should have been how you got to this page, regardless. |
| 2020-11-05 |  | | Unable to load the application. Please retry in a few minutes. Reload I have a chromebook and I get this error: Unable to load the application. Please retry in a few minutes. Reload I did this: Right click the five9 extension on the toolbar. Click options. Update the extension url to https://app-scl.five9.com/. and I didn't get an answer either | |
| 2020-11-05 |  | | en | Unable to load the application. Please retry in a few minutes. Reload I have a chromebook and I get this error: Unable to load the application. Please retry in a few minutes. Reload I did this: Right click the five9 extension on the toolbar. Click options. Update the extension url to https://app-scl.five9.com/. and I didn't get an answer either |
| 2019-12-19 | David Holland | | The URL link needs to be in the following format: http://localhost:9998/makeCall?number=##########&campaignId=#######&checkDnc=true number= the phone number to dial campaignId= the campaign ID to dial out on. You have to call Five9 to get these IDs. It does not work with generic tel:########## urls like what Skype uses. | |
| 2019-12-19 |  | | en | The URL link needs to be in the following format: http://localhost:9998/makeCall?number=##########&campaignId=#######&checkDnc=true number= the phone number to dial campaignId= the campaign ID to dial out on. You have to call Five9 to get these IDs. It does not work with generic tel:########## urls like what Skype uses. |
| 2019-04-22 |  | | Unfortunately, not supported on Chromebooks. That's a shame. Windows or Apple only. | |
| 2019-02-15 | Michael Perez | | This extension does work. "Five9 CTI Web Services is not running!" means you have not changed the extension url in the tool. Fix: Right click the five9 extension on the toolbar. Click options. Update the extension url to https://app-scl.five9.com/. Save and Done. | |
| 2017-08-20 | The Man | | does not lauch the extension. instead,a screen opens that says "Five9 CTI Web Services is not running!" can someone help? |
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