Five9 Agent Desktop Toolkit

Five9 Agent Desktop Toolkit

Five9 Agent Desktop Toolkit.

Total ratings for Five9 Agent Desktop Toolkit
3.06 (Rating count: 16)
Merlin
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Recent reviews for Five9 Agent Desktop Toolkit
Recent rating average: 2.33
All time rating average: 3.06
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Date Author Rating Lang Comment
2021-07-26
Marcus Parsons
Marcus Parsons
This extension goes along with the "genericAgent2.jnlp" program within Five9. You can download it by logging into Five9 and clicking "Agent" -> "Desktop (Java)". That should have been how you got to this page, regardless.
2020-11-05
Anniely Perdigon
Anniely Perdigon
Unable to load the application. Please retry in a few minutes. Reload I have a chromebook and I get this error: Unable to load the application. Please retry in a few minutes. Reload I did this: Right click the five9 extension on the toolbar. Click options. Update the extension url to https://app-scl.five9.com/. and I didn't get an answer either
2019-12-19 David Holland The URL link needs to be in the following format: http://localhost:9998/makeCall?number=##########&campaignId=#######&checkDnc=true number= the phone number to dial campaignId= the campaign ID to dial out on. You have to call Five9 to get these IDs. It does not work with generic tel:########## urls like what Skype uses.
2019-04-22
Brandon Miller
Brandon Miller
Unfortunately, not supported on Chromebooks. That's a shame. Windows or Apple only.
2019-02-15 Michael Perez This extension does work. "Five9 CTI Web Services is not running!" means you have not changed the extension url in the tool. Fix: Right click the five9 extension on the toolbar. Click options. Update the extension url to https://app-scl.five9.com/. Save and Done.
2017-08-20 The Man does not lauch the extension. instead,a screen opens that says "Five9 CTI Web Services is not running!" can someone help?
2017-08-21
James E
James E
en does not lauch the extension. instead,a screen opens that says "Five9 CTI Web Services is not running!" can someone help?
2016-08-11
wanderrina
wanderrina
Being auto-detached.
2016-04-08
Joshua Resneck
Joshua Resneck
04.08.16 - DOES. NOT. WORK. Please fix!