TMS Callcenters Plugin
TMS Callcenters Plugin
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Extension summary
TMS Callcenters Agent Extension
This extension does 3 things for the combined single purpose of allowing TMS Callcenter Agents perform their tasks without issue or interruption:
1: Used to auto-close TMS Callcenter's CTI screen pop chrome tab.
2: Fix for Tempur-Sealy Customer Service Agents - MS Dynamics CRM Notes Visibility
3: Fix for Tempur-Sealy Customer Service Agents - MS Dynamics Attachments and download links
For TMS Callcenters Employees only
Triggered on a specific URLs for TMS telephony CTI screen pop & Tempur-Sealy URL for CRM Notes and attachments
Extension safety
Risk impact
TMS Callcenters Plugin requires a few sensitive permissions. Exercise caution before installing.
Risk likelihood
TMS Callcenters Plugin has earned a fairly good reputation and likely can be trusted.
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