TMS Callcenters Plugin

This extension will allow the screen pop tab to auto-close
What is TMS Callcenters Plugin?
TMS Callcenters Plugin is an extension that allows TMS Callcenter Agents to perform tasks without interruption. It auto-closes the screen pop tab, fixes notes visibility in Tempur-Sealy CRM, and resolves attachments and download links issues.
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Extension stats

Users: 21 ▲ 4
Version: 2.1 (Last updated: 2021-12-15)
Creation date: 2020-11-12
Risk impact: Moderate risk impact
Risk likelihood: Low risk likelihood
Manifest version: 2
Permissions:
  • downloads
  • file://*
Size: 6.62K

Ranking

# 108090 ▲ 4943
Other rankings
#35017 in Workflow & Planning ▲ 816 #241 in agent keyword 58 ▼ 3

Other platforms

Not available on Firefox
Not available on Edge
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Extension summary

Analyze keywords

TMS Callcenters Agent Extension

This extension does 3 things for the combined single purpose of allowing TMS Callcenter Agents perform their tasks without issue or interruption:

1: Used to auto-close TMS Callcenter's CTI screen pop chrome tab.

2: Fix for Tempur-Sealy Customer Service Agents - MS Dynamics CRM Notes Visibility

3: Fix for Tempur-Sealy Customer Service Agents - MS Dynamics Attachments and download links

For TMS Callcenters Employees only

Triggered on a specific URLs for TMS telephony CTI screen pop & Tempur-Sealy URL for CRM Notes and attachments

Extension safety

Risk impact

TMS Callcenters Plugin requires a few sensitive permissions. Exercise caution before installing.

Risk likelihood

TMS Callcenters Plugin has earned a fairly good reputation and likely can be trusted.

Upgrade to see risk analysis details

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