TMS Callcenters Plugin

This extension will allow the screen pop tab to auto-close

What is TMS Callcenters Plugin?

TMS Callcenters Plugin is an extension that allows TMS Callcenter Agents to perform tasks without interruption. It auto-closes the screen pop tab, fixes notes visibility in Tempur-Sealy CRM, and resolves attachments and download links issues.

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Stats

By: sopermills2010

View on Chrome Web Store

Users: 22 ▲ 1

Version: 2.1 (Last updated: 2021-12-15)

Creation date: 2020-11-12

Risk impact: Moderate risk impact

Risk likelihood: Low risk likelihood

Manifest version: 2

Permissions:

downloads
file://*

Size: 6.62K

Email: st*****@tmscallcenters.com

Stats date:

Chrome-Stats Rank

# 95907 ▲ 1553

Other rankings

#33355 in Workflow & Planning ▲ 280 #200 in agent keyword 62 #239 in plugin keyword 64 ▲ 2

Other platforms

Not available on Firefox

Not available on Edge

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Summary

Analyze keywords

TMS Callcenters Agent Extension

This extension does 3 things for the combined single purpose of allowing TMS Callcenter Agents perform their tasks without issue or interruption:

1: Used to auto-close TMS Callcenter's CTI screen pop chrome tab.

2: Fix for Tempur-Sealy Customer Service Agents - MS Dynamics CRM Notes Visibility

3: Fix for Tempur-Sealy Customer Service Agents - MS Dynamics Attachments and download links

For TMS Callcenters Employees only

Triggered on a specific URLs for TMS telephony CTI screen pop & Tempur-Sealy URL for CRM Notes and attachments

Safety

Risk impact

TMS Callcenters Plugin may not be safe to use and it requires some risky permissions. Exercise caution when installing this extension. Review carefully before installing.