Tim Hortons

Name: Tim Hortons
Rating: 3.1 (121503 reviews)
Author: The TDL Group Corp.

Customize and order your favorite food and drinks

Install Compare

The Tim Hortons Chrome extension enhances your ordering experience by allowing you to customize and order your favorite food and drinks seamlessly. With this app, you can place orders ahead for pickup, delivery, or dining in, saving time and avoiding lines. The Scan & Pay feature lets you pay quickly and earn Tims Rewards Points in one simple step.

Enjoy personalized offers tailored to your taste, access exclusive deals, and participate in fun contests and games like Roll Up To Win™ to earn additional rewards. Save your favorite orders for fast reordering and never miss out on delicious rewards and promotions. The intuitive interface makes your Tim Hortons routine rewarding and convenient directly from your browser.

Food & Drink E-Commerce Games Marketing

By:

The TDL Group Corp.

Downloads:

8,251,020+ 15.07K

Rating:

3.10

(121,503) 253 new ratings

Version:

7.1.423 Last updated: 2025-05-15

Version code:

169487497

Creation date:

2017-07-27

Permissions:

android.permission.ACCESS_ADSERVICES_AD_ID
android.permission.ACCESS_ADSERVICES_ATTRIBUTION
android.permission.ACCESS_COARSE_LOCATION
android.permission.ACCESS_FINE_LOCATION
android.permission.ACCESS_NETWORK_STATE
android.permission.ACCESS_WIFI_STATE
android.permission.CAMERA
android.permission.CHANGE_NETWORK_STATE
android.permission.FOREGROUND_SERVICE
android.permission.INTERNET

Size:

122.88M

Email:

th*****@timhortons.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Updated:

a day ago

Ranking

# 14,440 ▲ 27

Other rankings

#136 in Food and drink (Free) ▼ 12

User reviews

Users appreciate the app's loyalty programs and fun games but report frequent technical issues like login failures, slow responses, and crashes. Ordering can be cumbersome due to outdated menu info and removed conveniences like easy reordering. Payment problems and poor customer support add to frustration. Despite these problems, the app provides useful features like discount offers, mobile ordering to skip lines, and reward point collection when working properly.

Pros

The app offers fun games like the Tim's Word Challenge and Hockey Challenge, providing entertainment alongside ordering.
When functioning properly, the app provides a convenient way to order and collect points and offers, sometimes giving discounts.
The app can be user-friendly and allows users to earn rewards and redeem offers.
Mobile ordering can help avoid long queues at busy store locations.
The app occasionally provides discounts and deals, which enhance the value of purchases.

Cons

Frequent login and verification code issues prevent users from accessing their accounts, leading to frustration and lost points.
Ordering is often slow and clunky, with many users mentioning a sluggish, unresponsive interface and frequent app crashes.
The app sometimes displays incorrect or outdated menu items and stock, causing users to order unavailable products with no immediate notification.
Removal of easy reordering options makes repeat purchases more time-consuming.
Payment issues include incorrect charges and difficulties with in-app payment refunds, especially when ordering for pickup or delivery from distant stores.

Recent reviews

Tried to pay with google pay, and all it did is show me a loading sign for 10 minutes and charge my bank. Attempted multiple times with my card information, and all it did was tell me my card info was wrong. Over and over again. If you're ordering delivery, they don't show you where you're ordering from, so if this happens, you have no store to call to ask if the order went through. Poorly designed app. Save yourself the headache.

Maude Paradinight, 2025-01-23

The "Tims Word Challenge" needs work because it is difficult to make words, as the method of selecting letters is not always effective and I sometimes need to enter the word 2-3 times in order to make an entry. I also think that Tim's fans/customers shouldn't have to select a "Reward Level" as I need to change said reward level, in order to see what else is available. It would be far easier if all products were available to choose from instead.