Reviews of Oportun: Savings & Loans

By: oportun

List of user reviews and ratings for Oportun: Savings & Loans

Total ratings

3.94 (Rating count: 48,359)

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Review summary

User reviews cluster around reliability and billing problems: many cannot log in or access accounts, face ongoing or hard-to-cancel subscription charges, and experience bank-link/withdrawal failures, often with little or no customer support response. A minority still find value in the saving/transfer features when the app works and recall better experiences before the Digit transition. Overall, access, billing, and maintenance issues dominate.

Pros

Easy transfers and savings feature that acts like a saving account, with multiple reviews noting transfers can be quick/easy when the app works.
Positive sentiment from some users (words like excellent, good, nice) indicating the app can perform well when accessible.
Historical positive experience before the Digit transition, with some users recalling it as a helpful tool for savings/finances.

Cons

Frequent login and password issues; users report being locked out or unable to sign in.
Ongoing or unexpected subscription charges and difficulty canceling; users report being charged even when unable to access the app.
Bank linking failures or disconnects; withdrawals often not processed and funds inaccessible.
Poor or unresponsive customer support; multiple reports of no responses to inquiries.
Reliability problems after the Digit→Oportun transition (app instability, partial content, loan section blank).

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User Reviews

Recent rating average: 2.20

All time rating average: 3.94

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0% (97)

Date	Author	Comment
2026-06-24	Ka*****	App used to be good. However, now I can't get into my account at all and customer service is not helpful and just sends the same robotic email over and over. This app is still taking money out of my accounts and I have no way to access the money they are taking. Do not download this app it is a scam now and you will lose money.
App used to be good. However, now I can't get into my account at all and customer service is not helpful and just sends the same robotic email over and over. This app is still taking money out of my accounts and I have no way to access the money they are taking. Do not download this app it is a scam now and you will lose money.
2026-06-24	Da*****	There's something sneaky and weird about the people that are involved. I don't know who they are but if you speak to them you'll definitely see what I mean. Please speak to them BEFORE giving personal information! Once you talk to them... you'll see.
There's something sneaky and weird about the people that are involved. I don't know who they are but if you speak to them you'll definitely see what I mean. Please speak to them BEFORE giving personal information! Once you talk to them... you'll see.
2026-06-22	Ra*****	Not appealing
Not appealing