ConXhub

ConXhub

ConXhub Extension

What is ConXhub?
ConXhub is a Chrome extension called 'ConXhub' that provides call center agents with a widget to manage inbound and held calls. The widget displays caller information and call status, allows agents to answer calls, and integrates with the company's CRM system.
Stats
Users: 201 ▼ -8
Rating: 5.00 (2)
Version: 2.0.9 (Last updated: 2023-05-11)
Creation date: 2020-05-25
Risk impact: Very low risk impact
Risk likelihood: Low risk likelihood
Manifest version: 2
Permissions:
  • storage
  • contextMenus
Size: 690.18K
Stats date:

Other platforms

Not available on Firefox
Not available on Edge
Want to check extension ranking and stats more quickly for other Chrome extensions? Install Chrome-Stats extension to view Chrome-Stats data as you browse the Chrome Web Store.
Chrome-Stats extension
Summary

A ConXhub Call Centre widget to allow Agents to manage Inbound & Held Calls via their connected device.

The Widget lists each Inbound Call with; Callers Phone Number, Called Number & Identifier Name and uses a coloured dot to determine current status:

Blue - Call on Hold awaiting Agent Red - Call Answered by another Agent Green - Call selected by Agent

Once a call is selected it is passed to the Agent's mobile phone.

An Api stores relevant data to be used in conjunction with the Companies CRM system, potentially opening the relevant page for the Agent.

Buttons within the widget allow agents to refresh and clear existing data, as well as log out.

A badge attached to the widget icon lists the current number of calls on hold.

See more
User reviews
Makes life so much easier and more efficient. Best app for people and companies looking for a work-life balance!
by Samuel Tayo Olayemi Samuel Tayo Olayemi, 2019-05-02

A game changer in the Call Centre world - now they can benefit from using mobile phones, either BYOD or company supplied, and use Chrome to select which calls to grab!!! Superb!!
by Mark Trowbridge Mark Trowbridge, 2019-04-12
View all user reviews
Safety
Risk impact

ConXhub is safe to use. It does not request any sensitive permissions.

Risk likelihood

ConXhub has earned a fairly good reputation and likely can be trusted.

Upgrade to see risk analysis details
Screenshots
Promo images
ConXhub small promo image
Small promo image
Similar extensions

Here are some Chrome extensions that are similar to ConXhub: