VIACTIV - Service

Name: VIACTIV - Service
Author: VIACTIV Krankenkasse

By: VIACTIV Krankenkasse App

Mobile customer service fast, uncomplicated & safe

Overview

Google Play Store

Downloads

136,291 ▲ 651

Data as of 2026-08-21

Version:

1.20.0

Last updated: 2026-07-22

Ranking

#190,112 ▼ 291

Overall

Features & Capabilities

SIMPLE – DIGITAL – SECURE. VIACTIV - Service offers top-tier digital customer service. A mobile app to handle sick notes, refunds, and personal data changes online, saving trips to the mailbox. The digital mailbox provides secure document reception and management, keeping you up to date from anywhere.

Getting started is quick: download the app, register securely with 2-factor authentication, and begin using features such as uploading sick notes, submitting invoices, requesting care or family benefits, and managing insurance data. The service emphasizes data protection with 100% data protection, 2FA, and compliance with legal data-protection regulations. The app is continuously developed; if a feature is missing, users can email digital@viactiv.de for ideas. Requirements for use include being insured with VIACTIV health insurance and avoiding jailbroken devices.

User Growth & Download Statistics

App Privacy & Security Communication Data

By:

VIACTIV Krankenkasse

Downloads:

136,291 651

Version:

1.20.0 Last updated: 2026-07-22

Version code:

318

Creation date:

2022-03-22

Publisher country:

Permissions:

android.permission.CAMERA Very high risk
android.permission.RECORD_AUDIO Very high risk
android.permission.INTERNET Low risk
android.permission.POST_NOTIFICATIONS Low risk
android.permission.USE_BIOMETRIC Low risk
android.permission.USE_FINGERPRINT Low risk
android.permission.WAKE_LOCK Low risk
com.google.android.c2dm.permission.RECEIVE Low risk
android.permission.ACCESS_NETWORK_STATE Safe
android.permission.VIBRATE Safe

Size:

88.71MB

Email:

di*****@viactiv.de

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-08-21

Compare stats and ranking:

Ranking

# 190,112 ▼ 291

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

VIACTIV Krankenkasse

Google Play Store

https://play.google.com/store/apps/details?id=de.viactiv.meinservice

Email:

di*****@viactiv.de

Website:

https://www.viactiv.de

User Reviews

Seit der Umstellung zu dieser "neuen" app ist alles komplett kaputt! Letzten paar Wochen kommt man nicht rein weil "in Wartung ist"... Wenn da so weitergeht sind wir weg bei Viactiv und werden jeden den qir kennen sagen bei euch zu kündigen! Mega schlechter Kunden support auch noch! Wenn es Null sterne gebe als Bewertung würde ich es hier geben

Ru*****, 2022-12-26

Wenn ich weitere Services und Angebote in der App nutzen möchte, dann öffnet diese leider nur die Website der viactiv Krankenkasse. Mein Anliegen kann ich dort zwar auch erledigen, aber ich muss alle Daten manuell erfassen. Dann kann ich die App auch einfach durch Bookmarks ersetzen.