BLUE App

Name: BLUE App
Rating: 3.7931035 (1971 reviews)
Author: TUI Hotel Betriebsgesellschaft mbH

By: TUI Hotel Betriebsgesellschaft mbH App

With the BLUE® App your perfect holiday planner is always at hand.

Overview

Google Play Store

Downloads

1,389,846 ▲ 4.64K

Data as of 2026-08-24

Rating:

3.79 +1

(1,971)

Version:

4.11.0

Last updated: 2026-07-28

Ranking

#56,035 ▼ 36

Overall

Features & Capabilities

The BLUE® App is your personal holiday planner exclusively at TUI BLUE hotels, offered free of charge to enhance your vacation experience. Before your arrival, get into the holiday spirit and stay updated with the latest offers to make the most out of your stay.

Key features include comprehensive hotel and surrounding area information, daily activity programs, and a digital pinboard to connect with fellow guests. Easily book hotel services anytime, including restaurant reservations, fitness classes, tennis courts, childcare activities, and private daybeds. The app is designed for personalized, high-quality hotel experiences featuring sports, creative cuisine, and unforgettable memories.

User Growth & Download Statistics

App

By:

TUI Hotel Betriebsgesellschaft mbH

Downloads:

1,389,846 4.64K

Rating:

3.79

(1,971) 1 new ratings

Version:

4.11.0 Last updated: 2026-07-28

Version code:

482

Creation date:

2016-04-14

Publisher country:

Permissions:

android.permission.AUDIO_CAPTURE Very high risk
android.permission.CAMERA Very high risk
android.permission.RECORD_AUDIO Very high risk
android.permission.VIDEO_CAPTURE Very high risk
com.google.android.gms.permission.AD_ID Moderate risk
android.permission.ACCESS_ADSERVICES_AD_ID Low risk
android.permission.ACCESS_ADSERVICES_ATTRIBUTION Low risk
android.permission.FOREGROUND_SERVICE Low risk
android.permission.INTERNET Low risk
android.permission.MODIFY_AUDIO_SETTINGS Low risk

Size:

29.66MB

Email:

so*****@tui.com

URLs:

Full description:

Source:

Google Play Store

Data ingested on:

2026-08-24

Compare stats and ranking:

Ranking

# 56,035 ▼ 36

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

TUI Hotel Betriebsgesellschaft mbH

Google Play Store

https://play.google.com/store/apps/details?id=de.tui.tui_blue

Email:

so*****@tui.com

User Reviews

User reviews overwhelmingly report reliability issues with the BLUE App: it crashes or freezes, login often fails, hotel information (notably Makadi Gardens) is missing or inaccessible, and booking/search features are broken or limited. Several complaints reference problems starting after upgrades, contributing to a sense of neglect. Positive mentions are rare, indicating a generally negative sentiment about the app's current state.

Pros

Cons

Frequent crashes, freezes, and long loading times making the app unreliable.
Login/authentication problems, including inability to log in or access the login screen.
Hotel data missing or inaccessible, with Makadi Gardens not appearing or returning errors.
Booking/activities features broken or unusable, including failed searches and bookings and limited departure options (e.g., Germany only).
Upgrade/maintenance-related instability and perception of neglect after updates.

Recent reviews

The App offers excellent information on the hotel (TUI BLUE Suite Gran Canaria) and the daily activities. Booking places on activities can be done where there are limited places. requests regarding house keeping and maintanance can also be made. On the down side I found the app slow to load. My hotel had to be re entered each time I opened the app. Also lost each time the app was closed was my sign. maybe the app requires to be open all the time to retain data.