Reviews of TK-Ident

By: Techniker Krankenkasse (TK)

List of user reviews and ratings for TK-Ident

Total ratings

1.00 (Rating count: 2,874)

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Review summary

Users broadly report TK-Ident as buggy and unreliable, especially on GrapheneOS/custom ROMs, with persistent 'Unexpected error' messages and NFC/ID card scanning failures. Privacy and security concerns arise due to reliance on Google's Play Integrity API and US services. Overall usability is poor, featuring a convoluted workflow and repeated errors, and there are few or no workable alternatives for non-standard Android distributions.

Pros

Cons

Incompatibility with GrapheneOS and other custom ROMs; app cannot be used on secure distributions
Frequent 'Unexpected error' or 'an error occurred' messages during registration and use
NFC card scanning / ID card reading fails or stops at 15% despite repeated attempts
Reliance on Google Play Integrity API and other US services leading to privacy concerns and vendor lock-in
Poor usability and a confusing, error-prone workflow with duplicated steps and unclear guidance

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User Reviews

Recent rating average: 1.30

All time rating average: 1.00

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745% (82)

Date	Author	Comment
2026-06-11	Ga*****	it does not work. so many back and forth with letters, pin codes and password.. all of it for it to not work. I can't access my data which is very disappointing
it does not work. so many back and forth with letters, pin codes and password.. all of it for it to not work. I can't access my data which is very disappointing
2026-06-09	Du*****	the whole process is so complicated that non-dev cannot easily use any of the apps from TK. It was kind of working before, but now II need to identify myself but the app keeps redirecting to the landing page to redownload the other app. how is this passing any QA process?
the whole process is so complicated that non-dev cannot easily use any of the apps from TK. It was kind of working before, but now II need to identify myself but the app keeps redirecting to the landing page to redownload the other app. how is this passing any QA process?
2026-06-08	K *****	Unable to register. One needs to fulfil a consecutive set of specific conditions in order to be able to register. Also: why do I need a separate app just to enable one function in the TK app (which is already protected)?
Unable to register. One needs to fulfil a consecutive set of specific conditions in order to be able to register. Also: why do I need a separate app just to enable one function in the TK app (which is already protected)?