Reviews of TK-Ident

By: Techniker Krankenkasse (TK) App

List of user reviews and ratings for TK-Ident

Total ratings

1.00 (Rating count: 2,934)

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Review summary

Users broadly report TK-Ident as buggy and unreliable, especially on GrapheneOS/custom ROMs, with persistent 'Unexpected error' messages and NFC/ID card scanning failures. Privacy and security concerns arise due to reliance on Google's Play Integrity API and US services. Overall usability is poor, featuring a convoluted workflow and repeated errors, and there are few or no workable alternatives for non-standard Android distributions.

Pros

Cons

Incompatibility with GrapheneOS and other custom ROMs; app cannot be used on secure distributions
Frequent 'Unexpected error' or 'an error occurred' messages during registration and use
NFC card scanning / ID card reading fails or stops at 15% despite repeated attempts
Reliance on Google Play Integrity API and other US services leading to privacy concerns and vendor lock-in
Poor usability and a confusing, error-prone workflow with duplicated steps and unclear guidance

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User Reviews

Recent rating average: 1.00

All time rating average: 1.00

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89% (85)

Date	Author	Comment
2026-06-20	Dm*****	Because it is not compatible with my device anymore. Why should I change my perfectly working phone?
Because it is not compatible with my device anymore. Why should I change my perfectly working phone?
2026-06-17	D *****	crasht bei Login.
crasht bei Login.
2026-06-17	Me*****	this is unbelievable complicated and should be re-designed, still have no access to my own health data, this is more secure than my bank
this is unbelievable complicated and should be re-designed, still have no access to my own health data, this is more secure than my bank
2026-06-11	Ga*****	it does not work. so many back and forth with letters, pin codes and password.. all of it for it to not work. I can't access my data which is very disappointing
it does not work. so many back and forth with letters, pin codes and password.. all of it for it to not work. I can't access my data which is very disappointing
2026-06-09	Du*****	the whole process is so complicated that non-dev cannot easily use any of the apps from TK. It was kind of working before, but now II need to identify myself but the app keeps redirecting to the landing page to redownload the other app. how is this passing any QA process?
the whole process is so complicated that non-dev cannot easily use any of the apps from TK. It was kind of working before, but now II need to identify myself but the app keeps redirecting to the landing page to redownload the other app. how is this passing any QA process?
2026-06-08	K *****	Unable to register. One needs to fulfil a consecutive set of specific conditions in order to be able to register. Also: why do I need a separate app just to enable one function in the TK app (which is already protected)?
Unable to register. One needs to fulfil a consecutive set of specific conditions in order to be able to register. Also: why do I need a separate app just to enable one function in the TK app (which is already protected)?
2026-06-04	Ja*****	Useless app, just shows an error message every time I try to log in
Useless app, just shows an error message every time I try to log in
2026-05-22	Be*****	Funktioniert nicht mit GrapheneOS. Edit nach Antwort des Entwicklers: GrapheneOS ist wahrscheinlich das sicherste Betriebssystem für Handy. Da sind Rootrechte ohne Änderung (wie bei normalen Android) nicht vorhanden. Warum nicht direkt nach Root prüfen? Alles anderes (inkl. Bank und kontaktloses Zahlen) funktioniert einwandfrei.
Funktioniert nicht mit GrapheneOS. Edit nach Antwort des Entwicklers: GrapheneOS ist wahrscheinlich das sicherste Betriebssystem für Handy. Da sind Rootrechte ohne Änderung (wie bei normalen Android) nicht vorhanden. Warum nicht direkt nach Root prüfen? Alles anderes (inkl. Bank und kontaktloses Zahlen) funktioniert einwandfrei.
2026-05-15	To*****	Ob es das E-Rezept der Gematik ist oder die TK-Ident App: Für den "Ottonormalverbraucher" fühlt sich die Nutzung eher nach einem IT-Lehrgang als nach Alltagshilfe an. Man verheddert sich in einer Dauerschleife aus PINs, Passwörtern, Freigabe-Codes und der Aufforderung, die Gesundheitskarte ans Handy zu halten (NFC), was bei der Hälfte der Smartphones erst nach dem zehnten Versuch klappt. Der beste Lifehack: Lass die Apps einfach weg!
Ob es das E-Rezept der Gematik ist oder die TK-Ident App: Für den "Ottonormalverbraucher" fühlt sich die Nutzung eher nach einem IT-Lehrgang als nach Alltagshilfe an. Man verheddert sich in einer Dauerschleife aus PINs, Passwörtern, Freigabe-Codes und der Aufforderung, die Gesundheitskarte ans Handy zu halten (NFC), was bei der Hälfte der Smartphones erst nach dem zehnten Versuch klappt. Der beste Lifehack: Lass die Apps einfach weg!
2026-04-30	Di*****	Good morning, Unfortunately I can't install the app on any of my android smartphones and tablet. I received my PIN but not being able to install this app I can't complete the registration. Please advice, thanks
Good morning, Unfortunately I can't install the app on any of my android smartphones and tablet. I received my PIN but not being able to install this app I can't complete the registration. Please advice, thanks