EAP Assist

With the EAP Assist app, you can quickly and easily get in touch with our experts via your smartphone.
From individual specialist and psychological to legal advice, you can also contact us at any time via app. Completely individually according to your wishes.

Our experts advise you individually 24/7 all year round.

The app can only be used if your employer has booked the services of EAP Assist, a brand of IFE Gesundheits-GmbH.

Functions of the EAP Assist app:

1. 24/7 365 days a year
We can be reached by phone at any time. Every day. Any time.
The chat is available from Monday to Friday from 8 a.m. to 6 p.m. A joint appointment is made by phone for video telephony.

2. Individual contact
Contact us through the app via live chat, video call, email, or a standard phone call.
3. Direct contact with our experts
You get in direct contact with an expert. Whether you are a social pedagogue, specialist or lawyer, with us you always have access to the right experts.

4. Individual advice
Depending on the services booked by your employer, you or, if the service has been booked, your relatives will receive advice from us on private, professional and medical topics. These can be, for example, stressful professional situations, conflicts, family problems or partnership challenges.

5. Convenient access to the information portal
You can also easily access our information portal via the app.

6. Discreet and anonymous
All data and conversations are treated with strict confidentiality and the transmitted data is anonymously transmitted to us via the app.

We are constantly expanding the EAP Assist app with new functions. You can help. Write us your feedback at info@eap-assist.de.

Requirements:
- Your employer has signed a contract with EAP Assist.
- iOS 12 or higher / Android 7 or higher.

Developer: ife Gesundheits-GmbH