Hermes Paket

Name: Hermes Paket
Rating: 3.4444444 (43127 reviews)
Author: Hermes Germany GmbH

By: Hermes Germany GmbH

Track shipments, create a parcel label, find a ParcelShop

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Features & Capabilities

The Hermes Paket Chrome extension offers a comprehensive set of features for managing your shipments conveniently. Track your parcels in real-time and receive updates on delivery status and expected dates. If you're not home, customize your delivery preferences by choosing storage locations, parcel shops, neighbors, or preferred delivery days directly through the app.

Shipping is simplified with the ability to create parcel labels within Germany without the need to print; just show the QR code at the ParcelShop for label printing. Quickly create package notes, select package classes, and add addresses with ease. Payments can be completed via PayPal or in cash at drop-off. Additionally, the extension helps you find ParcelShops nearby and syncs your activities across devices with a MyHermes account.

User Growth & Download Statistics

App

By:

Hermes Germany GmbH

Downloads:

5,155,514 8.73K

Rating:

3.44

(43,127) 10 new ratings

Version:

0 Last updated: 2026-06-11

Publisher country:

Email:

mo*****@hermesworld.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-12

Compare stats and ranking:

Ranking

# 22,963 ▲ 242

Other platforms

Hermes Paket (v12.38.3)

4.10

(42,414)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Hermes Germany GmbH

Google Play Store

https://play.google.com/store/apps/details?id=de.myhermes.app

Email:

mo*****@hermesworld.com

Website:

https://www.myhermes.de/mobil

User Reviews

User reviews converge on Hermes Paket being unreliable: repeated delivery failures and delays, misdeliveries to neighbors, and returns without notice; poor or slow customer support; unreliable tracking and unclear status updates; app usability gaps (login problems, missing maps, and packstation/return visibility); and inconsistent notifications that misrepresent delivery outcomes. Pros are not clearly supported by multiple reviews.

Pros

Cons

Frequent failed or delayed deliveries, with packages not delivered, delivered to neighbors, or returned to sender without notice.
Customer support is slow and largely unhelpful, often giving automated responses instead of real solutions.
Tracking and delivery status are unreliable: incorrect updates, missing live tracking, and difficulty identifying where a package actually is.
App usability and features are lacking: login issues, missing live-tracking maps, and limited visibility for pickup locations (Packstation) or returns.
Delivery communications are inconsistent or misleading (e.g., notifications say delivered when not, or errors about address details).

Recent reviews

ich kann ein Paket nicht versenden weil ich vom Adressaten keine mobil-nr habe. seit wann basiert jetzt das post system auf mobil Nr. wofür habe ich eine Adresse?

Ro*****, 2026-06-09

very terrifying and annoying, the most useless and worthless delivery company in Germany. very rude customer service and bad drivers that will never bring your package to you. They will just update your tracking number that they've tried delivering it without coming to your address

Sy*****, 2026-06-06

Könnt ihr mal bitte eure App fixen? Die Sendungsverfolgung wird nie aktualisiert. Mein Paket ist heute am letzten Standort vor der Auslieferung eingetroffen aber mir wird davon nichts in der App angezeigt