Reviews of Kisi

By: Kisi Inc

List of user reviews and ratings for Kisi

Total ratings

4.75 (Rating count: 3,995)

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Review summary

Overall, users praise Kisi for being easy to set up, user-friendly, and useful for gym access, with many reports that it generally works and is fast when functioning. However, a sizable portion of reviews report persistent connectivity and stability problems, sign-in and link verification issues, and wearables-related NFC features that don’t work reliably. Some users also experience slow gate opening or device-specific crashes. The app shows strong potential but requires fixes to improve reliability across devices and onboarding.

Pros

Easy to set up and use; very user-friendly.
Generally reliable and works well when functioning.
Great for access control and convenient gym entry.
Fast to use and quick gate access when working.
Overall positive feedback and willingness to recommend.

Cons

Sign-in and email verification/linking problems (emails not sent, links not received).
Frequent connectivity issues and stability problems, including app crashes.
Wear OS/NFC features unreliable (screen dimming, hand gestures not working).
Gate opening can be slow or require manual steps when the system misbehaves.
Device-specific issues affecting performance (e.g., Pixel 8A).

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User Reviews

Recent rating average: 3.40

All time rating average: 4.75

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8% (25)

Date	Author	Comment
2026-06-09	Ma*****	It's a good security system.
It's a good security system.
2026-06-08	Ag*****	like it
like it
2026-06-03	Ja*****	junk, app doesn't work, customer service is worthless
junk, app doesn't work, customer service is worthless