Protec-24 Service App

The Protec-24 Service App ideally supports you in carrying out regular operator tests on fire protection closures and power-operated doors and gates.
The app guides you through the test procedure in simple steps and documents it according to the prescribed guidelines.

In order to guarantee a safe stay in buildings or the safe handling of machines connected to the building, the legislators in Germany and Austria have created clear rules for the operation and maintenance of doors and gates.
As if that weren't enough, there are also various trade association and / or insurance-related rules and requirements.
But all these rules have one thing in common:
 A building operator is fundamentally and in the first instance solely responsible for the condition, functionality and condition according to the current state of the art!

This is a significant responsibility under which the building and fire protection officers are responsible.

If you think that hiring a specialist company once a year is enough, you're wrong!
For many systems, especially in fire protection, there is also the mandatory requirement for safety checks at short intervals by the operator.
These so-called “operator checks” are all too often carried out irregularly, incorrectly or, in the worst case, not at all!
If a relevant incident does occur, it is too late for arguments such as "no resources, no time, no knowledge".


The Protec-24 Service App does everything differently for Protec-24 customers.
• Due to the scan, which only takes a fraction of a second, a system is identified 100% clearly and without any doubt.

• Only a few, yet easily understandable points, guide the user individually through all supported system types and their testing.


• Existing defects can be described in a flash and in your own words, as well as documented with pictures.

• Recording or elimination of existing errors can also be ordered directly from the app if requested, including documentation of actions as proof of the operator's obligation.

• No hindrance due to poor cellular or WiFi connections (e.g. in basements or through metal facades). The app works completely independently of cellular and data connections during the test runs.

• Clear test reports as separate PDF files guarantee that each test can be easily archived according to individual systems and folders.

• Lightning-fast communication directly from the app, with the selection of the optimal contact.

• Started test runs can be interrupted at any time and even restarted by a changing user.

• The app also complies with strict company guidelines. There is no access to data or information stored in the mobile device. The sensor technology of the mobile phone is only used after explicit request.

The registration and use of the Protec-24 Service App requires an existing business relationship with a regionally responsible Protec-24 company.
The possibilities, conditions and scope of our further service portfolio are as extensive and individual as our customers themselves.
For more information and to explain possible questions, please visit our homepage

www.protec-24.com