Reviews of Robot Mobile

By: Hetzner Online GmbH App

List of user reviews and ratings for Robot Mobile

Total ratings

2.30 (Rating count: 291)

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Review summary

Users appreciate the app's good design and usefulness for server monitoring. However, a significant issue is the lack of 2FA support, causing login failures and security concerns. The necessity to create webservice credentials for login adds confusion, and the app lacks many administrative features available on the website. Many users find the app unusable due to these issues.

Pros

App looks good after redesign and seems to work well.
Useful for monitoring traffic and servers.
Good for basic app usage and monitoring.
App interface appears clean and user-friendly.

Cons

No support for 2-factor authentication (2FA), causing login failures.
Login issues prevalent, especially for accounts with 2FA enabled.
Requires creating a separate webservice user for login, which is confusing and not well documented.
Limited functionality compared to website; major administrative features missing.
App requests users to disable 2FA, raising security concerns.

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User Reviews

Recent rating average: 2.00

All time rating average: 2.30

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70% (14)

Date	Author	Comment
2024-02-06	Je*****	Hetzner asked me to submit my drivers license to validate my id, then rejected me and deactivated my account. This sounds like a scam? Has anyone else had this issue?
Hetzner asked me to submit my drivers license to validate my id, then rejected me and deactivated my account. This sounds like a scam? Has anyone else had this issue?
2023-07-18	Ri*****	Decent app. Would be great if I would be able to viee invoices and be able to order new products via the app as well.
Decent app. Would be great if I would be able to viee invoices and be able to order new products via the app as well.
2023-06-05	Ne*****	Needs to support 2FA to be usable. Creating a web service user without 2FA enabled defeats the object!
Needs to support 2FA to be usable. Creating a web service user without 2FA enabled defeats the object!
2023-05-26	Ma*****	App looks really good after redesign and seems to work well.
App looks really good after redesign and seems to work well.
2023-05-08	Ad*****	Good app works fine. I like this app, and it's useful.
Good app works fine. I like this app, and it's useful.
2022-11-04	Sa*****	Currently unusable if you have 2fa . Maybe the application can use 2fa during the initial login and save the token once logged in
Currently unusable if you have 2fa . Maybe the application can use 2fa during the initial login and save the token once logged in
2022-07-20	Te*****	Login isn't working anymore. App is useless.
Login isn't working anymore. App is useless.
2022-06-11	He*****	2FA is not supported.
2FA is not supported.
2022-04-11	Sa*****	Not supporting 2 step authentication in their own app is very dangerous and unprofessional
Not supporting 2 step authentication in their own app is very dangerous and unprofessional
2021-11-15	He*****	Application can not login to the Hetzner robot interface. No errors, no warnings... just nothing happens (
Application can not login to the Hetzner robot interface. No errors, no warnings... just nothing happens (