Reviews of Mobiliteit.lu

By: Administration des transports publics

List of user reviews and ratings for Mobiliteit.lu

Total ratings

4.14 (Rating count: 1,702)

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Review summary

Mobiliteit.lu is a public transport app that users find occasionally helpful for journey planning but generally unreliable due to incorrect departure times, missing real-time updates on cancellations, and inaccurate bus stop locations. Many users complain about bugs and crashes, inconvenient user interface changes, and poor route optimization. Some positive aspects include usefulness when it functions properly and accurate delay information at times. Overall, the app needs significant improvements in reliability, UI design, and up-to-date information to meet user expectations.

Pros

Useful for planning journeys when it works
Occasionally accurate with delays
User interface has some positive points according to some users
Good as a fitness app due to walking aspects
Provides route options and public transport connections

Cons

Frequently unreliable with incorrect or misleading departure times
App often lacks real-time updates on cancellations or delays
Inaccurate bus stop locations causing confusion
User interface changes made navigation slower or more complicated
App crashes or has bugs, including issues adding addresses and recognizing location

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User Reviews

Recent rating average: 2.40

All time rating average: 4.14

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138% (11)

Date	Author	Comment
2024-12-13	Da*****	App is unreliable. Frequent issues with either the backend servers or the app. Announced times often incorrect. Correspondence search omits often better options.
App is unreliable. Frequent issues with either the backend servers or the app. Announced times often incorrect. Correspondence search omits often better options.
2024-10-07	Mi*****	Good app, one complaint : the "Stop today" link embedded in traffic disruptions notifications doesn't stop anything at all (anymore, I think it used to be working in the past). At least on Android 14 on a Pixel 5 phone. Small glitch but quite annoying when you don't travel - or you are already finished travelling - this particular day.
Good app, one complaint : the "Stop today" link embedded in traffic disruptions notifications doesn't stop anything at all (anymore, I think it used to be working in the past). At least on Android 14 on a Pixel 5 phone. Small glitch but quite annoying when you don't travel - or you are already finished travelling - this particular day.