Reviews of eismann

By: eismann Tiefkühl-Heimservice GmbH

List of user reviews and ratings for eismann

Total ratings

4.80 (Rating count: 6,283)

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Review summary

Users appreciate the app's convenience, friendly delivery personnel, and quality food products. The app is generally easy to navigate, with features like favorite lists enhancing the experience. However, multiple users report login difficulties, including problems entering passwords and account access. There are also complaints about orders being missed or delayed without proper notification. Some users desire better reminder functionalities that recognize existing orders and provide timely alerts. Recent updates have reportedly improved the app's performance, but challenges remain.

Pros

Friendly and helpful delivery staff
Great tasting products and food
Delivery is generally on time
App is easy to use and convenient
Favorite list feature is useful

Cons

Frequent login and account access issues
Order delivery is sometimes missed without notification
App reminders are not always accurate or well-timed
Confusing input fields especially for password and postal code

User Reviews

Recent rating average: 3.60

All time rating average: 4.80

5 star

300% (3)

Date	Author	Comment
2024-08-09	Al*****	I ordered from this app about 2 weeks ago, after 5 days they call me for the date they gonna send, we agree on a date but they didn't send me without any notice, after 2days they called me again for another date, I give them the date I was available, but again I haven't received my order without any notification, I called the driver who was called me ans he said he forgot, so still after more than 2 weeks I haven't received my order
I ordered from this app about 2 weeks ago, after 5 days they call me for the date they gonna send, we agree on a date but they didn't send me without any notice, after 2days they called me again for another date, I give them the date I was available, but again I haven't received my order without any notification, I called the driver who was called me ans he said he forgot, so still after more than 2 weeks I haven't received my order
2024-07-17	Sc*****	super convenient and our Eismann is super friendly.
super convenient and our Eismann is super friendly.