1A+A+A Kundenservice

With the 1A+A+A Customer Service App, submitting a prescription for your wound care is easier than ever. The app was developed specifically for people who regularly need wound care products – for example, for chronic wounds – and rely on a reliable, straightforward way to order.

What the app can do – at a glance
- Take a photo of your prescription conveniently with your smartphone
- Alternatively, you can upload an existing photo or file
- Your prescription data is transmitted encrypted to the 1A+A+A Wundprodukte GmbH team
- If you have any questions, you can contact customer service directly

What the app doesn't do
- No personal addresses are managed in the app
- The order status is not displayed in the app
- There is no automatic reordering or medical data management feature

Who is the app suitable for?
- For patients who regularly require dressings or other wound care products
- For relatives or caregivers who want to submit prescriptions on behalf of patients
- For doctors who want to offer their patients an easy way to submit them

Your benefits with the app
- Fast transmission: No need to mail the prescription or fax it – a photo is enough
- Easy to use: Large font, clear structure, understandable language
- Secure transmission: Your data is transmitted encrypted and processed in compliance with GDPR
- Trustworthy contact: The app connects you directly with the well-known team at 1A+A+A Wundprodukte GmbH

How it works – step by step:
- Open the app
- Take a photo of your prescription or upload a file
- Enter your name and address
- Send the prescription securely to the team at 1A+A+A Wundprodukte GmbH

Done – we'll take care of the rest!

What happens to my prescription?
- After submitting, your prescription will be reviewed and processed by customer service.
- If you have any questions, we will contact you by phone or email.
- Delivery will be made according to your agreement.

Security and Data Protection
- Your data will be used exclusively to process your order.
- It will not be shared with third parties for advertising purposes.
- The app contains no advertising and is completely free of charge.
- Do you have any questions or need help using it?
Our customer service team will be happy to assist you:
📞 Phone: +49 211 97715810
📧 Email: kontakt@1a-a-a-wundprodukte.de
🌐 Website: https://1a-a-a-wundprodukte.de