Features & Capabilities

The DAK App serves as your convenient pocket service center for managing your health insurance with ease and security. Quickly submit invoices and certificates using the scanning function, monitor sick notes, and manage the "AktivBonus" program to earn rewards.

Designed to be accessible and user-friendly, the app supports biometric login and offers multiple contact options including chat and callback services. Additional features include family service management, digital mailbox for paperless communication, and access to online video consultations with healthcare specialists. The app also integrates with the ePA system for electronic patient file management.

Registration is simple and secure, requiring only one personal identification step to unlock all digital services. Compatible with insured users aged 15+ who have a health card and supported smartphones, the DAK App ensures your health data remains well protected through robust security measures. For assistance and support, users can access dedicated help forms and customer service directly within the app.

User Growth & Download Statistics

By:
Mobile-Team der DAK-Gesundheit
Downloads:
1,531,516 5.06K
Rating:
3.49
(45,941)
208 new ratings
Version:
3.60.1 Last updated: 2026-06-03
Version code:
26060301
Creation date:
2020-05-14
Publisher country:
DE DE
Permissions:
  • android.permission.ACCESS_COARSE_LOCATION Very high risk
  • android.permission.ACCESS_FINE_LOCATION Very high risk
  • android.permission.CAMERA Very high risk
  • android.permission.READ_PHONE_STATE Very high risk
  • android.permission.RECORD_AUDIO Very high risk
  • android.permission.BLUETOOTH Moderate risk
  • android.permission.BLUETOOTH_CONNECT Moderate risk
  • android.permission.INTERNET Low risk
  • android.permission.MODIFY_AUDIO_SETTINGS Low risk
  • android.permission.NFC Low risk
  • See more
Size:
53.05MB
Email:
mo*****@dak.de
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Google Play Store
Data ingested on:
2026-06-11
Compare stats and ranking:

Ranking

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.
Developed by:
Mobile-Team der DAK-Gesundheit
Google Play Store
https://play.google.com/store/apps/details?id=de.dak.dak_app
Email:
mo*****@dak.de
Website:
https://www.dak.de

User Reviews

Reviews are mixed. Many users find the app easy to use and good for uploading documents, with some noting English language support. However, a large number complain about a difficult, multi-step login with 2FA and frequent logouts, a confusing UI that relies on PDFs, and slow performance. Registration/identity verification is cumbersome and error-prone, and bugs or crashes disrupt usage. Overall, onboarding and usability frustrations dominate despite some positive experiences.
Pros
  • Easy to use and navigate with a straightforward interface
  • Simple document upload within the app
  • English language support is available now
Cons
  • Frustrating, multi-step login and 2FA process, with frequent logouts and extra verification steps
  • Poor UI/UX and messaging; heavy use of PDFs makes it hard to read and navigate; slow performance
  • Registration and identity verification are cumbersome and error-prone (eID/PostIdent requirements, consent issues)
  • Bugs, lag, and occasional crashes leading to unusable moments
Recent reviews
Nach einem recht komplexen digitalen Registrierungsprozess wurde das Versenden einer Krankmeldung vergleichsweise einfach.
by Jo*****, 2026-06-01

Sehr verwirrend.
by Al*****, 2026-04-18

good and usable app overall. But lots of smaller improvements possible in the app and in particular in registration process
by Mi*****, 2026-04-17
View all user reviews ›

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