Acima Leasing - The No Credit Alternative

Lease the things you need with our no credit solution*

Total ratings

2.44 (Rating count: 27)

Review summary

These summaries are automatically generated weekly using AI based on recent user reviews. Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Some users reported an improvement in the app's functionality over time.
Possible option for those looking to make large purchases without traditional credit.

Cons

Does not work with Best Buy as advertised.
Poor customer support and communication.
Users experienced multiple payment issues and frustrations with transaction failures.

Most mentioned

Fails to work with Best Buy.
Frustration with customer support.
Issues with payment processing and transaction approval.

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Recent reviews

Recent rating average: 1.90

All time rating average: 2.44

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Rating filters

Date	Author	Lang	Comment
2024-09-17	Kebria Hezaveh	en	NEVER TRUST ACIMA! IT's SCAM! I had an incredibly frustrating and disappointing experience with Acima, and I strongly advise others to be cautious before using their services. I'll explain it here in detail so that others, especially newcomers, can be aware of the problems with your misleading service. First of all, I purchased furniture costing $3,500 from Ashley, which I intended to pay in full. However, I was convinced to use Acima by a representative who said it would help me build credit as a newcomer and that the payment terms were 90 days. When I called Acima's customer service to ask about payment, I was told, quite rudely, that payments would be deducted directly from my bank account. That seemed fine to me at the time. What I wasn’t told is that you wouldn't deduct the full amount within the 90 days. Without any warning or notification, my agreement was converted into a lease, and now I’m expected to pay $9,500 for furniture that only cost $3,500! I received no email or notice about this change. When I tried calling your customer service twice, they simply said they would open a case for me, which would take 15 business days. I never heard back. This feels like a total scam because you're not interested in resolving the issue. You mislead people into paying much more than they expected, and your only solution is to return the furniture – after I've already paid $4,700! I’m pregnant in my third trimester and cannot return the beds and furniture that I need right now. This is outrageous! The only option left for me is to spread the word that ACIMA IS A SCAM, especially for newcomers. Do not trust Acima!
2022-07-24	J C		At first I had trouble but Acima or whoever is responsible seem to have worked out the bugs. I have made several purchases from merchants like BestBuy.
2022-03-05	Sonia Acosta		app is broken dont waste your time and money it WILL charge you for your downpayment then not work. Ive tried 6 times $75 each transaction and no solution from the company they told me its fixed i gave it a week and it happened again.
2022-03-05	Sonia Acosta	en	app is broken dont waste your time and money it WILL charge you for your downpayment then not work. Ive tried 6 times $75 each transaction and no solution from the company they told me its fixed i gave it a week and it happened again.
2022-01-13	Holly Ellard		I cant get no where wih this i keep getting send round from each department because i cannot change my store i have done all the suggestions spent all dat sat trying order a desk i called several times chatted emailed and still no help I will just take my business somewhere i was approve for 825 wanted to use it at overstock they told to fill out another app but it did not go through you say i am approve then it says i am not approved
2022-01-13	Holly Ellard	en	I cant get no where wih this i keep getting send round from each department because i cannot change my store i have done all the suggestions spent all dat sat trying order a desk i called several times chatted emailed and still no help I will just take my business somewhere i was approve for 825 wanted to use it at overstock they told to fill out another app but it did not go through you say i am approve then it says i am not approved
2022-01-11	Sheryl Crews		They are quick to take your money and the order never goes through.Very frustrating!
2022-01-11	Sheryl Crews	en	They are quick to take your money and the order never goes through.Very frustrating!
2022-01-01	Angelique Hamilton		To everyone that was having a hard time with purchasing through Best Buy, here is what you do: CHECK OUT AS GUEST. WHEN ACIMA ASKS YOU TO SIGN INTO YOUR BEST BUY ACCOUNT, STILL PRESS CHECK OUT AS GUEST. TAKE A PICTURE OF YOUR VIRTUAL CARD BECAUSE WHEN YOU CLOSE IT, IT'LL BE GONE FOREVER. That is it, do not sign in to your Best Buy account and do not add anything to your purchase after it has been paid for. My mother and I were having a lengthy two day battle with Acima, where it tried to charge her personal card for $1100 and then it took $50 off her card but never placed the order. It was a very frustrating process. Also the first initial payment is $75, we were told something lower, but it is what it is. Terrible app, they need to work with Best Buy a bit better because it seems like an issue with both Acima and Best Buy. They need to become affiliated with Best Buy.
2022-01-01	Angelique Hamilton	en	To everyone that was having a hard time with purchasing through Best Buy, here is what you do: CHECK OUT AS GUEST. WHEN ACIMA ASKS YOU TO SIGN INTO YOUR BEST BUY ACCOUNT, STILL PRESS CHECK OUT AS GUEST. TAKE A PICTURE OF YOUR VIRTUAL CARD BECAUSE WHEN YOU CLOSE IT, IT'LL BE GONE FOREVER. That is it, do not sign in to your Best Buy account and do not add anything to your purchase after it has been paid for. My mother and I were having a lengthy two day battle with Acima, where it tried to charge her personal card for $1100 and then it took $50 off her card but never placed the order. It was a very frustrating process. Also the first initial payment is $75, we were told something lower, but it is what it is. Terrible app, they need to work with Best Buy a bit better because it seems like an issue with both Acima and Best Buy. They need to become affiliated with Best Buy.

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