American Airlines AAdvantage® eShopping℠
Never miss out on miles again. With the extension you’ll get miles alerts while you shop, plus get coupons applied at checkout.
Total ratings
4.73
(Rating count:
524)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Earn extra miles on online purchases
- Easy to use and activate
- Offers notifications for points opportunities
- Allows for accumulation of Loyalty Points
- Can boost mileage balance significantly
Cons
- Points do not always track correctly
- Inconsistent customer service response times
- Frequent need for follow-up on missing transactions
- Misleading offers regarding points for purchases
- Extension works intermittently
Most mentioned
- Issues with points tracking
- Need for manual follow-up for missing miles
- Overall frustration with customer service
- Ease of earning extra miles when it works
- Confusion regarding point eligibility at certain merchants
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User reviews
Recent rating average:
2.90
All time rating average:
4.73
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| Date | Author | Rating | Lang | Comment |
|---|---|---|---|---|
| 2024-12-12 |  | | en | There are many airlines while American Airlines are the best among. I strongly recommend AA to use American Airlines AAdvantage. |
| 2024-12-03 |  | | en | Seems easy to use but sometimes it doesn't load the points correctly. I've been collecting points since 2017. It seems to pay off but takes a long time to gather enough for a flight. |
| 2024-12-02 |  | | en | This extension is terrible, and the AAdvantage website hasn't been working almost all year for me. I was told to use the extension and it's not any better. I got loyalty points and miles all the time in 2023, now I have to keep a spreadsheet and nothing is tracking natively. It takes 2+ weeks since the transaction before you can request for missing miles, and then they take 4-6 weeks to research anything it at almost every retailer. It's utter garbage. Not worth your time, don't give them your data. |
| 2024-11-29 |  | | en | I can't believe I have missed out on so many points by not using this to begin with. I shop online almost exclusively and since installing the extension have really racked up the points. Super easy to use, love it! |
| 2024-11-14 |  | | en | I must follow up on nearly every transaction through the button, the site, or my smartphone. I'm still waiting on confirmation from an order that will impact a potential bonus of miles. It's very frustrating to have to constantly follow up, and follow up again. It's hard to trust this program. |
| 2024-11-05 |  | | en | Button activates upon visiting the website but doesn't apply orders for miles. I'm deleting this button and just using the website. |
| 2024-10-31 |  | | en | I have no problem from stores like Walmart or Kohls, but I have NEVER gotten my points from BOOKING.COM unless I questioned it. I booked once, questioned no points, and they finally gave me my points. I booked again in July and they have denied my points even though they know I stayed ($1000 hotel bill). Here is the explanation I got.... In your case although you started the purchase while logged in to your eShopping account, the merchant has indicated that the last touch before you completed this transaction was not https://www.aadvantageeshopping.com and therefore the commission for this order did not track back to your eShopping account. I HAVE NO IDEA WHAT "the last touch before you completed this transaction was not https://www.aadvantageeshopping.com" MEANS!! It seems they can say anything and there is no recourse!! There seems to be a trend/theme running through the comments FROM OTHERS... --The button works about 20% of the time -- and I always follow the proper steps. The other 80% of the time I need to contact customer service about missing transactions or missing miles. --Buyer Beware: While some stores validate points immediately, other stores like Coach Outlet are very slow and don't honor points even when you follow the rules provided --I've had this installed for a long time. It seems to work for low $ transactions really well. When there's a bonus or today's 3.5 miles for Apple orders, which I transaction 2, it doesn't work. It's either mysterious in how it functions or it isn't truthful. --THIS ISSUE/COMMENT SOUNDS JUST LIKE MINE! the worst service ever. I have the button, I do not use adblocker, I do all the steps right, and still half of the transactions do not post miles. The latest 2 cases are the top - i got confirmation that points are tracked, but were not assigned to my account after finishing hotel stay. The support confirmed that the transaction was fulfilled, but most likely because it's high level point item, they seek additional approval from the merchant, which is pending for over a month. The other case (viator) - confirmed I did the transaction, but apparently the connection got interrupted while paying, so now points (again high level point item) were not awarded. I have to claim at least 50% of the transactions manually. Ridiculous. |
| 2024-10-26 |  | | es | Hermosa herramienta para las compras. Recomendable |
| 2024-10-16 |  | | en | Awful!!! They do not honor going through their service. I have to chase them EVERY time I get a hotel through IHG. Been telling them for 3 years. They don't do anything and just refuse me requests - even though their system shows I visited that site through their portal on the day in question. You cannot question the transaction until 15 days afterwards and then it is too late to confirm you actually performed the transaction through their portal. AWFUL CUSTOMER SERVICE!!! |
| 2024-10-13 |  | | en | BUILD YOUR STORE WITH EXPERIENCE USER'S AND INCREASING YOUR STORE SOCIAL NETWORKING!!! Hi 👋 I'm Philips, a digital marketing agency wants to follow up, I understand you're busy, but I believe our services will be of help to you. As a reminder, our services can help you: - Increase your shopping visibility and ranking - Enhance trust and credibility with a high rating - Drive user engagement and adoption If you have any questions or concerns, please feel free to reach out. I'm looking forward to the opportunity to work together and help your shopping experience simple. As a [Digital Marketing Agency], we also work on the following:▪︎ 1. Website Design 2. E-mail Marketing 3. Social Management 4. Shopify Media Promo 5. Social Media Ads For more Enquiries/Information reach us at :- [email protected] |
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