Moje Marta

Marta is a virtual assistant for craftsmen and tradespeople. She will take care of your customers when you can't pick up the phone - so that you don't lose an order just because of a missed call.

When you're working, you don't have time to take calls. And a customer who doesn't get through will call another craftsman in a few minutes. Marta will prevent that.

HOW IT WORKS
A customer calls you, but you're working. Marta will immediately send them an SMS
with a link to the chat. In the chat, she asks the customer what they need, when and where -
and prepares a clear summary for you. You can read it in the app, approve the answer and immediately offer the customer an appointment.

WHAT MARTA CAN DO
• It captures missed calls and calls back the customer
• It sends an SMS with a link to a web chat
• It asks for the details of the order and creates a clear summary
• It notifies you as soon as you have a new request
• You have the final say – nothing is sent without your approval
• The history of communication with customers is always at hand on your mobile phone

WHO IS MARTA FOR
For plumbers, electricians, carpenters, heating engineers and other craftsmen
and tradesmen who want to have peace of mind while not losing orders.

Marta is not just a chatbot. It is a complete assistant that will handle the first contact with the customer for you, whether you are on the roof or under the sink.

The application requires an account and an active subscription to the Marta service. For the first
settings (phone number, working hours), visit www.mojemarta.cz.

Marta is a product of Context Systems s.r.o.