Zwinoo

Zwinoo is a collaborative marketplace that connects buyers looking for products available in other countries with travelers willing to bring them back during their trips, while fully complying with applicable regulations.

Whether you're searching for a product that's difficult to find near you or you'd like to make the most of a trip you've already planned, Zwinoo simplifies every step through a modern, secure platform supervised by a dedicated moderation team.

FOR BUYERS

• Easily publish a request with the product name, description, photos and an Internet link.
• Every order and every item is reviewed and approved by a Zwinoo moderator before publication.
• Receive offers from travelers whose trips match your request.
• Freely choose the traveler that best suits your needs.
• Track your order in real time until delivery.
• Communicate directly with the traveler through the built-in messaging system.

FOR TRAVELERS

• Register your trips.
• Browse requests matching your itinerary.
• Offer to bring one or several authorized items.
• Manage your missions directly from the app.
• Receive secure payments through Wise after delivery has been confirmed.

A SECURE PLATFORM

Security is at the heart of Zwinoo.

• Every order is reviewed by a moderator.
• Every item is verified before approval.
• Payments are secured by Stripe with 3D Secure authentication.
• Traveler payouts are processed through Wise.
• Zwinoo never stores users' banking information.
• Data is securely hosted in Europe on Firebase infrastructure.

REAL-TIME TRACKING & COMMUNICATION

Receive automatic notifications at every important step of your order.

Track your order in real time:

• Approval
• Traveler proposal
• Payment
• Purchase
• Transportation
• Delivery
• Completion

Communicate directly through the built-in messaging system.

FEATURES

• Secure account creation.
• Buyer and Traveler profiles.
• Request publishing.
• Trip management.
• Instant messaging.
• Real-time notifications.
• Photo and PDF upload.
• Complete order history.
• Automatic invoices.
• Integrated Help Center.
• Zwinoo Support.
• Multilingual application.

FREE APPLICATION

Downloading and using Zwinoo is completely free.

Zwinoo service fees are charged transparently only when a buyer and a traveler are successfully matched.

COMPLIANCE

Zwinoo is a matching platform.

Every order is reviewed before approval to ensure compliance with platform rules.

Prohibited, dangerous or non-compliant products are systematically rejected.

Users agree to comply with applicable laws, customs regulations and the conditions of airlines and other carriers.

A GROWING COMMUNITY

Currently operating mainly between France and Morocco, Zwinoo is gradually expanding its network to connect buyers and travelers in new countries.

Join the Zwinoo community today and discover a new way to shop, travel and create opportunities.