Reviews of HiEasy

By: ZHANG Lin App

List of user reviews and ratings for HiEasy

Total ratings

3.26 (Rating count: 19,817)

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Review summary

HiEasy shows mixed reviews. Pros highlight ease of use and a security-focused design with overall positive sentiment. The recurring complaints are intrusive ads, stability issues (crashes, lag, slow launches, buffering), unreliable notifications/alarms (motion/human detection), login problems after updates, lack of cloud storage options, and limited multi-device support. Improvements should focus on reducing ads, stabilizing performance, ensuring reliable notifications and alarms, fixing login after updates, adding cloud storage options, and enabling multi-device access and 2‑way audio.

Pros

Easy to use and fast to load
Security-focused design (security at its core)
Generally positive sentiment across reviews (good/nice/great app)

Cons

Intrusive ads disrupt usage during critical moments
Frequent crashes, lag, and long launch times
Unreliable notifications and alarm features (motion detection, human detection, alarms)
Login/authentication problems after updates
No cloud storage option or data limitations leading to stoppage of function
Limited support for connecting multiple devices

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User Reviews

Recent rating average: 2.50

All time rating average: 3.26

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35% (193)

Date	Author	Comment
2026-09-04	Ma*****	excellent
excellent
2026-09-04	Fr*****	I want to log in to the app and it's showing that the owner doesn't exist. all my login details are absolutely correct what should I do
I want to log in to the app and it's showing that the owner doesn't exist. all my login details are absolutely correct what should I do
2026-09-03	SA*****	When I installed these cameras, the clarity was visible properly for a few days but now it is not visible clearly, and when I restarted the camera, it was visible clearly for some time and then after some time it appeared blurry.
When I installed these cameras, the clarity was visible properly for a few days but now it is not visible clearly, and when I restarted the camera, it was visible clearly for some time and then after some time it appeared blurry.
2026-09-03	Ri*****	Not Steaming on mobile data. Need your help in this issue.
Not Steaming on mobile data. Need your help in this issue.
2026-09-03	Fr*****	Awesome app
Awesome app
2026-09-03	AR*****	latest update seems to have more bugs now, App keeps switching off on its own after watching Live CCTV footage for 10/20 minutes and freezes video footages
latest update seems to have more bugs now, App keeps switching off on its own after watching Live CCTV footage for 10/20 minutes and freezes video footages
2026-09-03	Su*****	worst app if i am trying to share it on other devices the app is like this device doesn't has any owners 🙃 i was annoyed by it at the end
worst app if i am trying to share it on other devices the app is like this device doesn't has any owners 🙃 i was annoyed by it at the end
2026-09-02	Ja*****	👍
👍
2026-09-02	Sh*****	firmware not getting updated
firmware not getting updated
2026-09-02	RE*****	properly not working
properly not working