Reviews of Bigin by Zoho CRM

By: Zoho Corporation App

List of user reviews and ratings for Bigin by Zoho CRM

Total ratings

4.73 (Rating count: 2,529)

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Review summary

Bigin by Zoho CRM is a simple, affordable, pipeline-focused CRM for small businesses. It’s quick to set up, user-friendly, and integrates well with Zoho tools, making lead and deal management easy on desktop or mobile. Strengths include an intuitive interface, clear pipeline views, and cost effectiveness. Downsides include limited advanced features and customization, some UI friction, syncing issues, and mobile call-logging hassles for some users. Overall, a solid choice for lean teams needing core CRM without a steep learning curve.

Pros

Easy to use and quick to set up
Ideal for small businesses with affordable pricing and a good free trial
Pipeline-based organization with clear views and customizable stages
Good integration with Zoho tools and ecosystems
Mobile-friendly for on-the-go lead and sales management

Cons

Limited advanced features and basic customization options
Mobile call-logging can be tedious and must be done for each call
Some UI/UX friction requiring extra clicks
Occasional data syncing issues across devices
May lack flexibility for growing businesses

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User Reviews

Recent rating average: 5.00

All time rating average: 4.73

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1% (2)

Date	Author	Comment
2026-07-11	Ry*****	Has proven over time to be my favorite CRM. Simple and powerful.
Has proven over time to be my favorite CRM. Simple and powerful.
2026-07-09	Er*****	As a long time PipeDrive user I decided to give Bigin a try and I must say, that I am impressed.
As a long time PipeDrive user I decided to give Bigin a try and I must say, that I am impressed.
2026-07-08	Th*****	Zoho Bigin is a refreshingly simple yet powerful CRM that fits perfectly for small and growing sales teams. The interface is clean, intuitive, and easy to adopt without lengthy training. Pipeline management is straightforward, helping track deals, activities, and contacts in one place. Automation features save time on repetitive tasks, while mobile access keeps everything updated on the go.
Zoho Bigin is a refreshingly simple yet powerful CRM that fits perfectly for small and growing sales teams. The interface is clean, intuitive, and easy to adopt without lengthy training. Pipeline management is straightforward, helping track deals, activities, and contacts in one place. Automation features save time on repetitive tasks, while mobile access keeps everything updated on the go.
2026-07-08	Hu*****	Seems to be a great deal for SMB companies. Still exploring, so far solving my purpose of CRM and lead tracking and management
Seems to be a great deal for SMB companies. Still exploring, so far solving my purpose of CRM and lead tracking and management
2026-07-03	Ro*****	Excellent Software using in two of my biz, both bigin and books ... now moving my three company also into it.. local taxes all handled perfectly in it.
Excellent Software using in two of my biz, both bigin and books ... now moving my three company also into it.. local taxes all handled perfectly in it.
2026-07-03	Ja*****	Very amazing CRM tool sales pipeline. Very easy to use and very clean Interface.
Very amazing CRM tool sales pipeline. Very easy to use and very clean Interface.
2026-07-01	Sr*****	A great solution if you can't afford a full CRM or need a simpler approach. Contains everything you need to clearly and easily manage the sales cycle for each lead.
A great solution if you can't afford a full CRM or need a simpler approach. Contains everything you need to clearly and easily manage the sales cycle for each lead.
2026-06-29	Pl*****	Bigin is a lightweight, affordable CRM that's perfect for small businesses needing simple pipeline management. It's easy to set up, integrates well with Zoho's ecosystem. Its great for small businesses.
Bigin is a lightweight, affordable CRM that's perfect for small businesses needing simple pipeline management. It's easy to set up, integrates well with Zoho's ecosystem. Its great for small businesses.
2026-06-28	Ha*****	scale up business
scale up business
2026-06-28	Mo*****	zoho is a great app the supports all types of business
zoho is a great app the supports all types of business