Reviews of Zocdoc - Find and book doctors

By: Zocdoc, Inc.

List of user reviews and ratings for Zocdoc - Find and book doctors

Total ratings

4.80 (Rating count: 48,483)

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Review summary

Users praise easy discovery and booking, a user-friendly interface, and a wide range of local providers with quick scheduling and rescheduling. Many find it helps with insurance friction and not being on hold. Common downsides across reviews are inaccurate search results (distance or network), conflicting or outdated information causing cancellations, and some insurance navigation challenges. Reliability varies by location and data quality.

Pros

Easy to find and book doctors (often without phone hold).
Very user-friendly and intuitive interface.
Wide selection of providers and near-me options.
Fast, straightforward scheduling with minimal steps and easy rescheduling.
Reduces friction with insurance and makes coordination easier (less reliance on phone calls).

Cons

Inaccurate or irrelevant search results (providers far away or outside network).
Unreliable appointment data leading to cancellations or conflicting information.
Insurance navigation can be confusing or hard to use.

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User Reviews

Recent rating average: 3.40

All time rating average: 4.80

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1% (78)

Date	Author	Comment
2026-06-05	Gw*****	so easy to use!
so easy to use!
2026-06-04	Al*****	great team
great team
2026-06-04	Br*****	had no providers that covered my insurance near me and was vary difficult to use
had no providers that covered my insurance near me and was vary difficult to use