Reviews of Zocdoc - Find and book doctors

By: Zocdoc, Inc. App

List of user reviews and ratings for Zocdoc - Find and book doctors

Total ratings

4.80 (Rating count: 52,038)

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Review summary

Users praise easy discovery and booking, a user-friendly interface, and a wide range of local providers with quick scheduling and rescheduling. Many find it helps with insurance friction and not being on hold. Common downsides across reviews are inaccurate search results (distance or network), conflicting or outdated information causing cancellations, and some insurance navigation challenges. Reliability varies by location and data quality.

Pros

Easy to find and book doctors (often without phone hold).
Very user-friendly and intuitive interface.
Wide selection of providers and near-me options.
Fast, straightforward scheduling with minimal steps and easy rescheduling.
Reduces friction with insurance and makes coordination easier (less reliance on phone calls).

Cons

Inaccurate or irrelevant search results (providers far away or outside network).
Unreliable appointment data leading to cancellations or conflicting information.
Insurance navigation can be confusing or hard to use.

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User Reviews

Recent rating average: 4.10

All time rating average: 4.80

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19% (113)

Date	Author	Comment
2026-08-27	Li*****	this is the best online docs
this is the best online docs
2026-08-26	St*****	Dr Alvin Katz was thorough and answered all of my questions and I don't want the zocdoc app.
Dr Alvin Katz was thorough and answered all of my questions and I don't want the zocdoc app.
2026-08-26	Ly*****	Great app to help you find a dr
Great app to help you find a dr
2026-08-25	Ka*****	The app is pretty user friendly. However, it doesn't allow me to book appointments for my kids because it thinks they are trying to book it themselves and it doesn't allow underage people to book the appointment. So I'm always having to call and book anyway.
The app is pretty user friendly. However, it doesn't allow me to book appointments for my kids because it thinks they are trying to book it themselves and it doesn't allow underage people to book the appointment. So I'm always having to call and book anyway.
2026-08-24	Ka*****	even though I gave them my insurance, it gave me drs who did NOT take my insurance.
even though I gave them my insurance, it gave me drs who did NOT take my insurance.
2026-08-23	An*****	It's really easy to find great doctors in the area!! I definitely recommend more people use this app, it's helped me find so many doctors that finally take me seriously about my health.
It's really easy to find great doctors in the area!! I definitely recommend more people use this app, it's helped me find so many doctors that finally take me seriously about my health.
2026-08-23	Gi*****	pretty easy actually 🤙🏻
pretty easy actually 🤙🏻
2026-08-22	Fa*****	makes life sooo much easier
makes life sooo much easier
2026-08-22	me*****	easy to use
easy to use
2026-08-22	J *****	The app doesn't show me any providers close to me even though I live in a large city. All of the recommendations are 50-60 miles away
The app doesn't show me any providers close to me even though I live in a large city. All of the recommendations are 50-60 miles away