Zivame : Shop Lingerie & more

Name: Zivame : Shop Lingerie & more
Rating: 4.26 (94928 reviews)
Author: Zivame

Zivame- The lingerie app for every woman’s unique needs.

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Zivame: Shop Lingerie & more is India's premier online shopping app for lingerie, activewear, nightwear, and shapewear tailored to every woman's needs. With over 1500 styles, secure payment options, and hassle-free returns, Zivame provides an extensive range of bras, panties, and swimwear, making it a go-to destination for intimate wear. The app also features a bra size calculator and special collections for teenagers, ensuring comfort and confidence for every body type.

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By:: Zivame
Downloads:: 29,193,775+ 28.86K
Rating:: 4.26

(94,928) 863 new ratings
Version:: 10.0.2 (Last updated: 2024-07-18)
Creation date:: 2015-07-17
Email:: an*****@zivame.com
URLs:: Website ,Privacy policy
Full description:: See detailed description
Source:: Google Play Store
Updated:: 12 hours ago

Ranking

# 4,499 ▼ 11

User reviews

Multiple users report extremely poor experiences with the Zivame app, including delayed or missing deliveries, unresponsive customer service, issues with refunds and returns, and app performance problems like lagging and inaccurate order updates. Many note frustration with the lack of clarity and communication, leading to a general distrust of the app's reliability and service.

Pros

Cons

Poor customer service with unhelpful and unresponsive support.
Frequent delays and failures in product delivery with inaccurate or no tracking updates.
Refunds are either delayed or not processed properly, often being issued as app credits instead of money.
Returns and cancellations are mishandled or delayed excessively, causing frustration.
App functionality issues such as lagging, multiple delivery partners causing confusion, and outdated order statuses.

Recent reviews

it is very worst app. I ordered from this app and from the time I place the order till they delivery they won't update. all sizes won't be available. if there is fitting problem or something u cant return or exchange the item because they won't update the order as delivered and untill it shows delivered u won't get return or exchange option. if u contact customer care also they will say wait for 3 working days. I lost 2000 by ordering from this app. so please be careful don't order from this app

Manasa Reddy, 2025-02-01

Very bad experience! I have not received my product. I called customer support many times, but they always said the product was delivered. I informed them that I have proof showing no one delivered the product, and I also tried calling the delivery agent, but they didn’t answer. Despite this, customer support insists the product was delivered. They are refusing to refund me. This has been a very bad experience, and I will no longer order from this site.