ZapBR CRM

ZapBR CRM is an omnichannel platform for companies that want to centralize customer service, organize clients, track sales opportunities, and automate processes in one place.

With the ZapBR CRM app, your team can access conversations, contacts, histories, sales funnels, and important information directly from their mobile phones, facilitating their daily customer service, sales, and relationship management.

Key features:

• Integrated customer service across multiple digital channels
• Management of clients, leads, and contacts
• Kanban board for opportunity tracking
• Conversation and interaction history
• Customer service with artificial intelligence features
• Automated customer service workflows
• Sending and managing marketing campaigns
• Support for attachments, documents, images, videos, and audio
• Secure access with login and verification
• Integration with external platforms via API
• Team organization and service tracking

ZapBR CRM was developed to make customer relationships more agile, organized, and efficient, helping companies maintain control over their customer service, sales processes, and campaigns.

This application is intended for users and companies that already use the ZapBR CRM platform.