Reviews of xtraCHEF app

By: xtraCHEF by Toast

List of user reviews and ratings for xtraCHEF app

Total ratings

3.02 (Rating count: 73)

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Review summary

Users appreciate xtraCHEF for its effective inventory and ordering platform, time-saving capabilities, and excellent customer service. However, multiple users report significant issues including frequent app crashes during inventory tasks, persistent login problems, and bugs affecting core functionalities. The invoicing system is also criticized. While the app shows promise, Android users, in particular, face usability challenges that hinder performance and reliability.

Pros

Excellent inventory platform
Great time saver and easy to use
Valuable for restaurant operations
Good for inventory and ordering
Awesome customer service

Cons

App constantly crashes and force closes especially during inventory tasks
Major login issues with password and invalid token errors
Invoicing system is terrible
Bugs affecting inventory and setup of units of measurement
App sometimes becomes unusable, especially on Android devices

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User Reviews

Recent rating average: 1.50

All time rating average: 3.02

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65% (13)

Date	Author	Comment
2024-09-13	Ph*****	Xtra chef seems great... But their invoicing system is terrible. Would not recommend, even to an enemy
Xtra chef seems great... But their invoicing system is terrible. Would not recommend, even to an enemy
2024-05-14	Ro*****	Doesn't even let me log in. It only let's me put in my email and then it says "wrong email/password". But nowhere does it even let me type in my password. So how am I getting my password wrong if it doesn't even let me give it. Stupid.
Doesn't even let me log in. It only let's me put in my email and then it says "wrong email/password". But nowhere does it even let me type in my password. So how am I getting my password wrong if it doesn't even let me give it. Stupid.
2023-02-19	Co*****	For some reason it won't let me log on anymore from the app and on the rare occasion it does the inventory function doesn't work.
For some reason it won't let me log on anymore from the app and on the rare occasion it does the inventory function doesn't work.
2023-02-04	Em*****	Can not log in. I've reset my password multiple times and have uninstalled/reinstalled the app multiple times as well
Can not log in. I've reset my password multiple times and have uninstalled/reinstalled the app multiple times as well
2022-11-13	Ca*****	Constant crashing. Near unusable.
Constant crashing. Near unusable.
2022-10-31	Ge*****	App keeps crashing, awful
App keeps crashing, awful
2022-10-31	Do*****	This app sucks you try to do inventory on it and it keeps stopping and you have to restart again keep stopping restart again stopping restarting again and it sad when your laptop tells you hey this app keep stopping you want to let them know and you can't even send them feedback fix it this is why toast sucks
This app sucks you try to do inventory on it and it keeps stopping and you have to restart again keep stopping restart again stopping restarting again and it sad when your laptop tells you hey this app keep stopping you want to let them know and you can't even send them feedback fix it this is why toast sucks
2022-06-06	Na*****	Great when it works. Doesn't ever work.
Great when it works. Doesn't ever work.
2022-06-01	JD*****	Constantly force closing when I try to do inventory. Alot of bugs when doing inventory. UOM are difficult to setup. Update 5/31.. my inventory is hell tonight. App not working at all on all Android devices in building
Constantly force closing when I try to do inventory. Alot of bugs when doing inventory. UOM are difficult to setup. Update 5/31.. my inventory is hell tonight. App not working at all on all Android devices in building
2022-05-04	Un*****	Finally got an answer. If you have Toast you have and you use the same email to log into both toast and xteachef you have to use your toast password.
Finally got an answer. If you have Toast you have and you use the same email to log into both toast and xteachef you have to use your toast password.