Xerox® Easy Assist

Name: Xerox® Easy Assist
Rating: 3.78 (1058 reviews)
Author: Xerox Corporation

By: Xerox Corporation

Xerox® Easy Assist enables mobile users a simple method for printer setup

Features & Capabilities

Xerox® Easy Assist is a user-friendly mobile app designed to simplify the installation and management of Xerox printers and multifunction devices. It enables users to quickly set up their devices with guided instructions, monitor printer performance, and access self-support services without needing IT assistance.

Key features include streamlined device setup, the ability to browse and print documents directly from the app, supply level monitoring with easy reordering of genuine Xerox supplies, real-time troubleshooting support, and enhanced security through device admin password management. This app ensures productivity and convenience for mobile users by providing a comprehensive solution for printer management.

User Growth & Download Statistics

App Communication

By:

Downloads:

Rating:

Version:

1.7.4.9 Last updated: 2026-07-02

Version code:

1740009

Creation date:

2022-11-07

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CAMERA Very high risk
android.permission.READ_LOGS High risk
com.google.android.gms.permission.AD_ID Moderate risk
android.permission.ACCESS_ADSERVICES_AD_ID Low risk
android.permission.ACCESS_ADSERVICES_ATTRIBUTION Low risk
android.permission.ACCESS_WIFI_STATE Low risk
android.permission.CHANGE_NETWORK_STATE Low risk
android.permission.CHANGE_WIFI_MULTICAST_STATE Low risk

Size:

53.05MB

Email:

ea*****@xerox.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-07-13

Compare stats and ranking:

Ranking

# 107,827 ▲ 253

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Xerox Corporation

Google Play Store

https://play.google.com/store/apps/details?id=com.xerox.experience

Email:

ea*****@xerox.com

Website:

https://www.xerox.com/easyassist

User Reviews

Many reviews show the app as easy to use and somewhat helpful for setup, but repeated issues with printing and connectivity dominate. Users struggle with PDFs, network/Wi‑Fi Direct connections, and compatibility with older Xerox models, while some reports describe false success messages or queued jobs that don’t print. Overall sentiment is mixed-to-negative despite occasional usable features and status visibility.

Pros

Simple and straightforward to use
Helpful for setting up the printer
Shows printer status/details (e.g., toner level and page count)
Works well for basic printing on some printers

Cons

PDFs and common formats are not printed or not supported (files not printable, PDF printing blocked)
Cannot connect to network or Wi‑Fi Direct printers; IP-based connections often fail
Printing from Android apps or the system print dialog frequently fails or prints nothing
Compatibility gaps with older Xerox models (e.g., 3020, 3025, 6015) and some WorkCentre models
Test page can fail or report success while nothing actually prints; queued jobs don print