Reviews of ContentsTrack

By: Xactware Solutions, Inc.

List of user reviews and ratings for ContentsTrack

Total ratings

3.00 (Rating count: 31)

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Review summary

Users find ContentsTrack valuable for restoration and inventory work, praising reporting features and responsive support. Repeated complaints focus on instability (crashes and logouts), camera/barcode failures, sign-in/access issues, and limited multi-user sharing/visibility.

Pros

Effective inventory/contents tracking for restoration and customer belongings
Easy reporting/printing (daily, weekly, monthly)
Responsive and helpful customer support/team
Generally well-regarded—users call it a great product by Xactware

Cons

App instability: frequent crashes, gets kicked out, and unexpected logouts
Camera and barcode scanner failures (camera crashes, scanner stops after one scan)
Sign-in and access problems: can’t sign in or get back into the app
Limited sharing/visibility across jobs/locations (can’t see others’ inventory or easily share jobs)

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User Reviews

Recent rating average: 2.90

All time rating average: 3.00

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20% (3)

Date	Author	Comment
2025-01-09	Ry*****	My workplace has me use my personal device, is there a way where I can have it put the images in a folder that isn't my camera folder on my device so i can delete them all at once? If possible I'd like it to not save the work photos to my device AT ALL like the IOS version or at least tick a box to turn it off
My workplace has me use my personal device, is there a way where I can have it put the images in a folder that isn't my camera folder on my device so i can delete them all at once? If possible I'd like it to not save the work photos to my device AT ALL like the IOS version or at least tick a box to turn it off
2023-12-20	Ar*****	Can't sign in, no instructions.
Can't sign in, no instructions.
2023-03-12	Ja*****	Very useful at work, to track customers belongings.
Very useful at work, to track customers belongings.
2022-05-25	Dr*****	Faulty. Difficult to share jobs in different locations and spontaneously logging me off.
Faulty. Difficult to share jobs in different locations and spontaneously logging me off.
2020-10-20	Pa*****	Very helpful to our restoration business. Thanks Brandon!
Very helpful to our restoration business. Thanks Brandon!
2020-10-12	Co*****	Every time I close my phone and get back in to use Contents it kicks me out of the app and says it quites working. However if I restart my phone and open it directly it'll work until my screen shuts off and then it'll give me the same problem. I can't update cause there's no updates for it.
Every time I close my phone and get back in to use Contents it kicks me out of the app and says it quites working. However if I restart my phone and open it directly it'll work until my screen shuts off and then it'll give me the same problem. I can't update cause there's no updates for it.
2020-10-10	Ar*****	I can't get back into the app
I can't get back into the app
2020-02-27	A *****	Just wanted to compliment the team that worked with us on our Contents Track inventory program. Not only were they patient in explaining the steps involved in the process, but they were willing to take our phone calls or call back within a very short time to answer any questions asked. The program was easy to use and it was a breeze to print out a daily, weekly, and monthly report. We appreciate Brandon's patience with us. He made what could have been a stressful experience seem like a walk in the park! We would recommend this program and this team to anyone!
Just wanted to compliment the team that worked with us on our Contents Track inventory program. Not only were they patient in explaining the steps involved in the process, but they were willing to take our phone calls or call back within a very short time to answer any questions asked. The program was easy to use and it was a breeze to print out a daily, weekly, and monthly report. We appreciate Brandon's patience with us. He made what could have been a stressful experience seem like a walk in the park! We would recommend this program and this team to anyone!
2020-01-15	A *****	Keeps crashing every time I go move items to a different room.
Keeps crashing every time I go move items to a different room.
2019-05-24	A *****	Excellent tracking too
Excellent tracking too