Reviews of 3Shape Communicate

By: 3Shape A/S

List of user reviews and ratings for 3Shape Communicate

Total ratings

4.75 (Rating count: 108)

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Review summary

Users appreciate 3Shape Communicate's positive impact on dental workflows, evolving functionality, and lab communication. However, multiple users report crashes, synchronization failures, issues with notifications (duplicates and excess), and certain features like smile design and 3D preview not working properly. Login difficulties and forced installations also affect usability. Overall, while the app shows promise and progress, several critical bugs and feature gaps limit user satisfaction.

Pros

App has evolved nicely over time.
Facilitates good communication with dental labs and improves working relationships.
Contributes positively to the dentistry field and patient case management.

Cons

App crashes or fails to open properly.
Synchronization issues with cloud and patient data, including photo attachments.
Problems with notifications: receiving duplicate or excessive push notifications without proper settings.
Certain features like smile design, shade tabs, and 3D preview not functioning or incomplete.
Login issues with the app; some users can only log in via the website.

User Reviews

Recent rating average: 2.80

All time rating average: 4.75

5 star

200% (4)

Date	Author	Comment
2024-11-27	Ve*****	Not working properly, complicated with no reason, not connecting with lab
Not working properly, complicated with no reason, not connecting with lab
2024-04-12	Ni*****	Smiledesign section doesn't work. Doesn't synchronise to cloud
Smiledesign section doesn't work. Doesn't synchronise to cloud