Reviews of VW Experience

By: Volkswagen do Brasil Ltda

List of user reviews and ratings for VW Experience

Total ratings

4.15 (Rating count: 1,618)

Review summary

Users appreciate the interactive and immersive VR features of the VW Experience app, praising its graphics and fun exploration of Volkswagen models. However, multiple reviews point out frequent crashes, unclear interface design, and VR functionality issues, such as cars not appearing or screen flickering on some devices. Users desire more extensive interactivity and model options. Overall, the app offers a promising experience but needs improvements in stability and usability for a better virtual test drive simulation.

Pros

The app provides an immersive and engaging virtual reality experience to explore Volkswagen cars.
Good graphic quality and interactive features such as entering and driving the car virtually.
Users find the app fun and enjoyable to use, with some hoping for more car models to be added.
App is friendly and easy to download without heavy hardware requirements for some devices.
The app contributes positively to overall VW brand experience and customer engagement.

Cons

The app has issues with stability and crashes frequently on launch or during use.
The user interface is considered confusing and not user-friendly by multiple users.
Virtual reality features do not function properly on some devices, with cars sometimes not appearing as expected.
Limited or insufficient information and interactivity compared to user expectations for a virtual driving experience.
Compatibility problems on certain devices, resulting in flickering screens or failure to load content.

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User Reviews

Recent rating average: 3.70

All time rating average: 4.15

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56% (5)

Date	Author	Comment
2025-01-15	Ru*****	Very excellent everyone was friendly,helpful. Treated very well,made you feel secure. Did not take all day. Felt comfortable. Will keep this dealer as primary for service and for dealership .
Very excellent everyone was friendly,helpful. Treated very well,made you feel secure. Did not take all day. Felt comfortable. Will keep this dealer as primary for service and for dealership .
2024-03-29	Ch*****	Add the Volkswagen Jetta
Add the Volkswagen Jetta