Total ratings
3.07 (Rating count: 208)
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Review summary
Pros
- Drivers receive 100% of the fare, which is appreciated compared to Uber and Lyft's cut.
- No surge pricing, offering more consistent and affordable fares for passengers.
- Drivers are reportedly of good quality, friendly, and vehicles are clean.
- App has the potential to be a better alternative to Uber and Lyft with fairer driver compensation.
- The app is easy to use and continuously evolving with improvements being made.
Cons
- App has frequent technical issues such as bugs, crashes, and lag affecting usability.
- The app struggles with account sign-in and email verification processes that prevent use.
- Features like mapping driver location, ETA tracking, and chat functions are broken or unreliable.
- There is a lack of drivers, leading to long wait times and many ride requests going unanswered or timing out.
- UI and notification systems need improvements, including bigger fonts, clearer ride request alerts, and tracking.
- Payment processing issues, including duplicate charges, have been reported.
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User Reviews
Recent rating average: 2.60
All time rating average: 3.07
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2025-01-05 | As a driver user, this app needs improvements. When the ride request shows up on the screen, the distance to pick up a rider and the final destination drop off is too small for me, even using eye glasses. The rate that is offered is too small as well. It's hard to read, especially if you're driving in that moment. Yes, I know the app is new, but these improvements should be easy to do. Bigger fonts. Other than that, the app is very good and easy to use. I will change my rating once it's fixed. | ||
| As a driver user, this app needs improvements. When the ride request shows up on the screen, the distance to pick up a rider and the final destination drop off is too small for me, even using eye glasses. The rate that is offered is too small as well. It's hard to read, especially if you're driving in that moment. Yes, I know the app is new, but these improvements should be easy to do. Bigger fonts. Other than that, the app is very good and easy to use. I will change my rating once it's fixed. | |||
| 2024-12-07 | Keeps saying Im already signed in when I try to sign in, which makes me still have to use Lyft and Uber, and that is annoying when all you want us to go home. This is the only device I signed up on. | ||
| Keeps saying Im already signed in when I try to sign in, which makes me still have to use Lyft and Uber, and that is annoying when all you want us to go home. This is the only device I signed up on. | |||
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