Reviews of WrapCart - Online Shopping App

By: Wrapcart

List of user reviews and ratings for WrapCart - Online Shopping App

Total ratings

4.38 (Rating count: 4,494)

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Review summary

Users praise WrapCart for its high-quality, affordable, and uniquely designed device skins with easy application and good customer service on social media. However, the app faces criticism due to missing essential features like search and filters, laggy performance, and frequent logout issues. Many customers experience order mistakes such as wrong or incomplete items, and customer support can be slow or unresponsive in resolving these issues. Additionally, the cart function can be unreliable, frustrating users during the shopping process.

Pros

High quality and well-cut device skins and wraps that are easy to apply.
Affordable pricing, especially during sales and discounts.
Good customer service on social platforms like Instagram, with friendly and approachable support staff.
Wide variety of unique and creative designs available for customization.
Fast and secure delivery, with reasonable shipping times.

Cons

App lacks key features such as a search function and effective filtering, making browsing difficult.
Frequent app performance issues including laggy touch response and a poor user interface that logs users out repeatedly.
Problems with order accuracy and fulfillment, such as receiving incorrect or incomplete products.
Customer support issues including slow resolution times and sometimes no response for order problems.
App's shopping cart functionality is unstable, with items sometimes disappearing from the cart unexpectedly.

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User Reviews

Recent rating average: 2.80

All time rating average: 4.38

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83% (5)

Date	Author	Comment
2025-01-11	Ab*****	I recommend avoiding this platform. Based on my experience, I ordered a skin for a 13-inch MacBook Air, but they sent a skin for the 16-inch model instead. Additionally, they don't offer any return or replacement options through their app.
I recommend avoiding this platform. Based on my experience, I ordered a skin for a 13-inch MacBook Air, but they sent a skin for the 16-inch model instead. Additionally, they don't offer any return or replacement options through their app.
2024-12-01	An*****	You might not like their regular prices then try buying their skins on a sale ! I bought 3 skins in which 2 were were custom and the third skin was the wrong skin due to my lack of information but i contacted them and asked them for a exchange and the response of customer support was undeniably good and fast, overall wrapcart is really good and passionate about their work and it's product are worth the money. Definitely recommended for buying skins ❤️
You might not like their regular prices then try buying their skins on a sale ! I bought 3 skins in which 2 were were custom and the third skin was the wrong skin due to my lack of information but i contacted them and asked them for a exchange and the response of customer support was undeniably good and fast, overall wrapcart is really good and passionate about their work and it's product are worth the money. Definitely recommended for buying skins ❤️