Reviews of Workshop Software

By: Workshop Software

List of user reviews and ratings for Workshop Software

Total ratings

3.25 (Rating count: 166)

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Review summary

Users find the Workshop Software app effective for workflow optimization and basic management, but complain about frequent crashes, bugs, and critical missing features, particularly for mechanics needing full job card access. Registration issues and slow bug fixes frustrate users, while the UI demands significant improvements to make mobile work practical. Some appreciate the app's ease of use and core functionality, yet many await enhancements for a truly mobile-friendly and reliable tool.

Pros

App optimizes workflow significantly and is overall useful for managing orders and job cards.
The app is easy to use and highly regarded by some users in New Zealand.
It provides functionality for creating customers, invoices, and parts, beneficial for owner/operators.

Cons

Frequent app crashes, bugs, and glitches leading to loss of data and inability to use features like photo/video uploads.
Lack of essential features such as viewing or editing complete job cards by mechanics, including parts and quantities.
Poor or no functionality for employee actions like clocking time, viewing job descriptions, and payslips.
Failure to load or register on some devices, with slow or no fixes for major issues after updates.
The user interface is lacking, leading to double handling and inefficiencies, requiring major overhaul for mobile usability.

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User Reviews

Recent rating average: 2.20

All time rating average: 3.25

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240% (12)

Date	Author	Comment
2024-11-18	Pa*****	photos unable to upload often. phone is new and app is up to date.
photos unable to upload often. phone is new and app is up to date.
2024-09-05	Ha*****	Worst update ever can't view notes on your phone absolutely useless deletes photos
Worst update ever can't view notes on your phone absolutely useless deletes photos