Reviews of Workshop Software

By: Workshop Software App

List of user reviews and ratings for Workshop Software

Total ratings

3.08 (Rating count: 168)

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Review summary

Users find the Workshop Software app effective for workflow optimization and basic management, but complain about frequent crashes, bugs, and critical missing features, particularly for mechanics needing full job card access. Registration issues and slow bug fixes frustrate users, while the UI demands significant improvements to make mobile work practical. Some appreciate the app's ease of use and core functionality, yet many await enhancements for a truly mobile-friendly and reliable tool.

Pros

App optimizes workflow significantly and is overall useful for managing orders and job cards.
The app is easy to use and highly regarded by some users in New Zealand.
It provides functionality for creating customers, invoices, and parts, beneficial for owner/operators.

Cons

Frequent app crashes, bugs, and glitches leading to loss of data and inability to use features like photo/video uploads.
Lack of essential features such as viewing or editing complete job cards by mechanics, including parts and quantities.
Poor or no functionality for employee actions like clocking time, viewing job descriptions, and payslips.
Failure to load or register on some devices, with slow or no fixes for major issues after updates.
The user interface is lacking, leading to double handling and inefficiencies, requiring major overhaul for mobile usability.

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User Reviews

Recent rating average: 2.20

All time rating average: 3.08

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55% (12)

Date	Author	Comment
2025-01-13	He*****	Block me to use workshop then I haven't use trash google
Block me to use workshop then I haven't use trash google
2024-11-18	Pa*****	photos unable to upload often. phone is new and app is up to date.
photos unable to upload often. phone is new and app is up to date.
2024-09-05	Ha*****	Worst update ever can't view notes on your phone absolutely useless deletes photos
Worst update ever can't view notes on your phone absolutely useless deletes photos
2024-07-31	Ra*****	Cant register.only login.
Cant register.only login.
2024-06-12	Th*****	App wont load on samsung s24 ultra was told it would be fixed by the end of march and still hasn't been fixed and it's the end of April... The new update has now fixed all my issues but it took 6 months
App wont load on samsung s24 ultra was told it would be fixed by the end of march and still hasn't been fixed and it's the end of April... The new update has now fixed all my issues but it took 6 months
2024-04-08	Ad*****	Downloaded the app for work on a S24 Ultra won't even load up
Downloaded the app for work on a S24 Ultra won't even load up
2024-03-12	Ge*****	Still won't work on my pixel pro 8 after 3 months or more of waiting for you to fix issues
Still won't work on my pixel pro 8 after 3 months or more of waiting for you to fix issues
2024-02-09	Br*****	Overall it is a great app, I would like to see more options for a owner/operator for creating customers, invoices and parts but the current functionality is very useful still.
Overall it is a great app, I would like to see more options for a owner/operator for creating customers, invoices and parts but the current functionality is very useful still.
2023-11-09	An*****	Absolutely love this app, it optimizes workflow in orders of magnitude. It seems like there's a bug with the new update though... UPDATE: This review was made a long time ago and all features are restored and even more features were added. Awesome work guys, brilliant app
Absolutely love this app, it optimizes workflow in orders of magnitude. It seems like there's a bug with the new update though... UPDATE: This review was made a long time ago and all features are restored and even more features were added. Awesome work guys, brilliant app
2023-09-08	Ge*****	Lacks basic features, needs a major overhaul of the entire UI. As someone who uses there phone more than a laptop out on site the app is essentially useless as I have to complete my job cards on paper and then transfer everything to workshop software on my laptop, no where to put parts and prices, it's just double handling, time consuming and almost worth cancelling my subscription. I'll give yous 3 months to turn the app into somthing usable and after that I will probably seek an alternative.
Lacks basic features, needs a major overhaul of the entire UI. As someone who uses there phone more than a laptop out on site the app is essentially useless as I have to complete my job cards on paper and then transfer everything to workshop software on my laptop, no where to put parts and prices, it's just double handling, time consuming and almost worth cancelling my subscription. I'll give yous 3 months to turn the app into somthing usable and after that I will probably seek an alternative.