Reviews of Workpay

By: Workpay App

List of user reviews and ratings for Workpay

Total ratings

3.60 (Rating count: 291)

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Review summary

Users appreciate Workpay's user-friendly design, useful features for leave, payroll, and expenses, plus its quick wage access and good customer support. However, many express frustration over frequent mandatory updates, app instability with freezing issues, and compatibility problems with newer Android versions. Security concerns are raised due to the absence of biometric login authentication.

Pros

Easy to use and user friendly interface
Offers useful features like leave management, payslip access, payroll and expenses reimbursement
Good customer support with timely help and solutions
Provides quick access to earned wages without interest (EWA feature)
Interactive UI with a new and appealing design

Cons

Requires frequent and repetitive updates which annoy users
App tends to freeze or not respond properly at times
Stability issues especially after updates
Some features not working well on latest Android versions (Android 14 and 15)
Lack of biometric authentication posing security concerns

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User Reviews

Recent rating average: 2.80

All time rating average: 3.60

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23% (6)

Date	Author	Comment
2024-12-03	li*****	Why does select on category not working on this new updated version on claiming an expense. It is very annoying!
Why does select on category not working on this new updated version on claiming an expense. It is very annoying!
2024-12-02	Zu*****	An important feature I would like to see is the option of reusing similar data for expense claim with obviously options to edit whatever you want to edit. Cos many times reimbursement is made to the same set of personal and having to always input bank details is tiring.
An important feature I would like to see is the option of reusing similar data for expense claim with obviously options to edit whatever you want to edit. Cos many times reimbursement is made to the same set of personal and having to always input bank details is tiring.
2024-11-27	In*****	Some times you get a challenge when putting expense claims
Some times you get a challenge when putting expense claims
2024-11-27	An*****	cool app but the fact that I have to update very frequently 😕 sucks
cool app but the fact that I have to update very frequently 😕 sucks
2024-11-22	Ro*****	These frequent updates are making this app boring to use..At what stage will you people be comfortable and stop updates?
These frequent updates are making this app boring to use..At what stage will you people be comfortable and stop updates?
2024-11-21	Ah*****	You need to update almost every day. It is annoying.
You need to update almost every day. It is annoying.
2024-11-18	ma*****	The app isn't working for the past one month
The app isn't working for the past one month
2024-10-31	Sh*****	I had a problem with my app I sought the help of the customer service and I received timely help and solution...am happy
I had a problem with my app I sought the help of the customer service and I received timely help and solution...am happy
2024-08-30	Ev*****	Great tool for leave management and access of payslip .
Great tool for leave management and access of payslip .
2024-08-22	Da*****	This app has mood swings. It works when it feels like. At times, you can open it more than 5 times and it keeps freezing. The developer need to look whether it works with Android 15 or not.
This app has mood swings. It works when it feels like. At times, you can open it more than 5 times and it keeps freezing. The developer need to look whether it works with Android 15 or not.