Reviews of ADP WorkForce Suite

By: Workforce Software App

List of user reviews and ratings for ADP WorkForce Suite

Total ratings

2.21 (Rating count: 472)

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Review summary

Users find WorkForce Suite unstable, often crashing or freezing, with frequent login issues requiring repeated authentication. Geolocation and timesheet features are unreliable or non-functional, negatively impacting clock-in/out accuracy. The app's poor design and bugs hamper user experience, making it frustrating and unreliable for daily workforce management.

Pros

Provides organised and informative daily updates.
Allows access to coworker schedules and shift information (when functional).
Offers remote access to work-related timesheets and clock-in/out functions.

Cons

Frequent app crashes and instability causing frustration.
Persistent need to log in repeatedly; no session persistence.
Geolocation features are unreliable or fail to function properly.
Timesheets and schedules often fail to load or display correctly.
Poor user interface and app design, described as unappealing and outdated.

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User Reviews

Recent rating average: 1.20

All time rating average: 2.21

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84% (59)

Date	Author	Comment
2026-07-20	Ro*****	I liked the old app better
I liked the old app better
2026-07-11	Ri*****	The company I work for has recently decided that we have to use this app. It feels half-assed and buggy. My coworkers and I hate this worthless app!
The company I work for has recently decided that we have to use this app. It feels half-assed and buggy. My coworkers and I hate this worthless app!
2026-06-04	Ar*****	Halfassery. Autofill throws your zip code in every field, so you have to delete everything and type it in manually. No tutorials. No confirmation that your submission was sent or received. Found a pull down after a submission to enter all contact information. That may have enabled a request confirmation had it been done before the submission, but since there's no tutorials, it's anyone's guess. Personal contact info should have migrated from the company information at login.
Halfassery. Autofill throws your zip code in every field, so you have to delete everything and type it in manually. No tutorials. No confirmation that your submission was sent or received. Found a pull down after a submission to enter all contact information. That may have enabled a request confirmation had it been done before the submission, but since there's no tutorials, it's anyone's guess. Personal contact info should have migrated from the company information at login.
2026-06-03	Re*****	Unable to claim OT
Unable to claim OT
2026-05-25	Ka*****	Full of glitches and even worse after the update. A most frustrating app to use.
Full of glitches and even worse after the update. A most frustrating app to use.
2026-05-21	Rb*****	app doesn't even let me login in after 3 months and all tickets sent to I.T and still nothing
app doesn't even let me login in after 3 months and all tickets sent to I.T and still nothing
2026-05-15	Br*****	Not scaled properly for mobile. It's like they just crammed the desktop version into an app. The zoom is useless, because you would only ever need to zoom out, not in. You can't view your timesheet without a string of errors. I mean, it's convenient to be able to submit time off remotely, (even that is questionable since you have to rotate to submit it.) but the UI is atrocious. This is not finished and not helpful for almost every scenario otherwise.
Not scaled properly for mobile. It's like they just crammed the desktop version into an app. The zoom is useless, because you would only ever need to zoom out, not in. You can't view your timesheet without a string of errors. I mean, it's convenient to be able to submit time off remotely, (even that is questionable since you have to rotate to submit it.) but the UI is atrocious. This is not finished and not helpful for almost every scenario otherwise.
2026-05-12	Ai*****	it works well before the update. now, unable to even log in
it works well before the update. now, unable to even log in
2026-05-03	Ro*****	clunky needs to keep changing passwords unreliable
clunky needs to keep changing passwords unreliable
2026-05-01	D *****	I cannot enter the account name to log in. msssecur_msstime appears to not work on my mobile.
I cannot enter the account name to log in. msssecur_msstime appears to not work on my mobile.