Reviews of WORKetc CRM + Projects + More

By: WORKetc CRM + Projects

List of user reviews and ratings for WORKetc CRM + Projects + More

Total ratings

4.75 (Rating count: 166)

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Review summary

Users appreciate WORKetc CRM Android app for managing projects, contacts, timesheets, and tickets on the go, enabling remote business operations and real-time updates. The interface and functionality have notably improved over time, enhancing usability and synchronization. However, early versions suffered from crashes, glitches, and navigation difficulties, though recent updates have addressed many issues. Some features, like contact management, could be more robust, and the app still has a learning curve. Overall, the app is valued for its comprehensive CRM capabilities and strong customer support.

Pros

Helps keep track of projects, contacts, timesheets, and support tickets efficiently.
Allows remote work with features like offline access, timesheet management, and real-time ticket updates.
User interface has improved with recent updates, becoming more user-friendly and visually pleasing.
Strong integration with core CRM features including linking projects, leads, and invoices.
Reliable support team and good synchronization across Android and iOS platforms.

Cons

Initial versions had significant performance issues including frequent crashes and glitches when viewing support cases.
Some users find the app's UI cluttered or difficult to navigate, especially before recent updates.
The app could be more robust with enhanced functionality to match the desktop/web version completely.
Contact search and download features are still somewhat limited, especially with large databases.
There is a learning curve and some users need ongoing support to fully utilize the app's features.

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User Reviews

Recent rating average: 4.00

All time rating average: 4.75

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3% (2)

Date	Author	Comment
2021-05-22	Li*****	Excruciating experience. Links don't work, tickets don't fully show, garbage UI, hard to navigate, searching has a mind of its own and the negative list could go on forever. Someone please remove this from the store.
Excruciating experience. Links don't work, tickets don't fully show, garbage UI, hard to navigate, searching has a mind of its own and the negative list could go on forever. Someone please remove this from the store.
2018-01-15	A *****	Since the update they have been able to make the app a little easier to use. And doesn't glitch as much. Overall it's great. It helps me keep track of my projects and contacts. I really like using Work ECT for my business. It helps me manage projects, marketing to potential customers and tracking income and expenses. It has nearly everything I am looking for in a CRM.
Since the update they have been able to make the app a little easier to use. And doesn't glitch as much. Overall it's great. It helps me keep track of my projects and contacts. I really like using Work ECT for my business. It helps me manage projects, marketing to potential customers and tracking income and expenses. It has nearly everything I am looking for in a CRM.